Salesforce Developer

2 weeks ago

Mumbai, Maharashtra, India Osp Labs Pvt Ltd Full time ₹ 60,000 - ₹ 13,00,000 per year

Job Description:

Job Title: Salesforce Developer

Experience: 4+ years

Location: Mumbai (Dahisar)

Contract Duration: Permanent (WFO)

Key Skills: Salesforce, .Net/

Key Responsibilities:

  • Client Engagement: Collaborate with clients to understand their healthcare business processes, requirements, and challenges. Conduct workshops and meetings to gather and document detailed requirements.
  • User and Team Training: Provide training to end-users, administrators, and internal teams on Salesforce best practices, including Experience Cloud, Chatter, and Support Cloud. Offer ongoing support and troubleshooting as needed.
  • Salesforce Chatter: Implement and manage Salesforce Chatter and Chatter REST API to enhance internal collaboration and communication within client organizations.
  • Support Cloud: Configure and optimize Salesforce Support Cloud (Tickets) to manage and resolve client support cases efficiently.
  • Testing and Quality Assurance: Conduct thorough testing of Salesforce solutions to ensure they meet client requirements and function as expected. Resolve any issues that arise during testing.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer, Salesforce Certified Consultant) are highly preferred.
  • 4+ years of hands-on experience with Salesforce, including customization, configuration, and integration.
  • Strong experience with Salesforce Experience Cloud, Salesforce Chatter & Chatter REST API, and Salesforce Support Cloud (Tickets).
  • US Healthcare domain experience is and added advantage
  • Experience working with large healthcare organizations or hospital systems.
  • Familiarity with EHR/EMR systems and integration with Salesforce.
  • Knowledge of healthcare regulations, such as HIPAA, GDPR, and HITECH.

Technical Skills:

  • Proficiency in Salesforce Health Cloud, Service Cloud, Marketing Cloud, and other Salesforce products. Experience with Salesforce Apex, Visualforce, Lightning components, and third-party integrations.

Job Types: Full-time, Permanent

Pay: ₹600, ₹1,300,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

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