Service Coordinator

1 week ago


Sanpada Navi Mumbai Maharashtra, India MAS INDUSTRIES PVT. LTD. Full time ₹ 1,56,468 - ₹ 3,47,896 per year

Key Responsibilities:

  • Service Scheduling & Dispatching:
  • Coordinate and schedule service and maintenance activities for elevator components.
  • Dispatch service technicians based on priority, location, and skill set.
  • Ensure timely closure of service calls and report follow-up actions.
  • Customer Service & Communication:
  • Act as the first point of contact for customers regarding service issues, complaints, or inquiries.
  • Maintain strong communication with clients on service progress and resolution timelines.
  • Build relationships with key accounts for consistent service experience.
  • Spare Parts Management:
  • Track availability and movement of spare parts for elevator components.
  • Liaise with the warehouse and procurement teams to ensure timely availability of required parts.
  • Maintain accurate inventory records related to service operations.
  • Documentation & Reporting:
  • Maintain records of all service requests, maintenance activities, and repairs.
  • Generate service performance reports and downtime analysis.
  • Assist in warranty claims and documentation for defective components.
  • Technical Support:
  • Provide technical coordination between customers and field technicians.
  • Support technicians with manuals, drawings, or component specifications when required.
  • Escalate complex technical issues to the engineering or R&D team.
  • Compliance & Safety:
  • Ensure adherence to safety standards during service work.
  • Maintain compliance with industry standards and company policies.

Job Types: Full-time, Permanent

Pay: ₹13, ₹23,934.10 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person



  • Sanpada, Navi Mumbai, Maharashtra, India Mount Solutions pvt ltd Full time

    JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) **RESPONSIBILITIES**: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs...

  • Service Coordinator

    2 weeks ago


    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    6 days ago


    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    2 weeks ago


    Navi Mumbai, Maharashtra, India Happiest Solutions Full time

    JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of clients...

  • Service Coordinator

    6 days ago


    Navi Mumbai, Maharashtra, India Happiest Solutions Full time

    Experience 3-4 years Qualification High School Diploma or equivalent; Associate's or Bachelor's degree preferred Job Summary We're seeking a highly organized and customer-focused Service Coordinator to manage service requests, coordinate with technicians, and provide exceptional customer service. Key Responsibilities 1. Service Request Management:...

  • Service Coordinator

    2 weeks ago


    Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time

    **About Prama Instruments Pvt. Ltd.**: **Job Summary**: The Service Coordinator is responsible for managing and coordinating all service-related activities, including scheduling service visits, tracking service requests, liaising between customers and service engineers, and ensuring timely resolution of service issues. This role is pivotal in ensuring...

  • Service Coordinator

    7 days ago


    Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time

    **Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

  • Service Coordinator

    21 hours ago


    Navi Mumbai, Maharashtra, India Impact Solution Full time

    We are hiring for Service Coordinator for Manufacturing Company at Navi Mumbai. Person should have atleast two or three years of Experience in Service Coordinator. Job involves following with the Client post Sales. Ensure all the Agreement copy are received from the Clients To Check the ticket raised from the Clients and passing it to the Technical...

  • service coordinator

    5 days ago


    Sanpada, Navi Mumbai, Maharashtra, India AOV International Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Candidate should have Minimum 2 Years experience of any project related to biomedical industry.Should have knowledge of EXCEL, WORDCustomer care handlingQualification : BSC, B.com, B.A, Diploma, BEJob Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Health insurancePaid sick timeProvident FundExperience:Microsoft Excel: 2 years (Required)Work...


  • Navi Mumbai, India White Force Full time

    Job description Job Title : Service Coordinator Job Summary We are looking for an organized and detail-oriented Service Coordinator to manage and streamline the delivery of services to our clients. The Service Coordinator will act as the primary point of contact between clients and the service team, ensuring efficient scheduling, problem resolution, and...