Limited Hot Vacancy For Customer Support Associate

3 days ago

Kolkata, West Bengal, India Tech Mahindra Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We are currently having openings in our Voice Process 100% work from office in permanent

mode.


• Designation-


• Customer Support Associate.


• Job Profile-


• Have to resolve customers query Voice Call


• Mandatory Criteria-


• Min Graduaction.


• Both fresher & experienced can apply


• Excellent verbal communication skill in English & Hindi without major MTI for Voice process


• Customer Orientation.


• Between 09:00am 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break


• No planned leave for upcoming 3 months after joining


• 5 Days working 2 days' rotational week off


• Should have a typing speed of 30WPM with 90% accuracy


• Interview Structure-


• HR round - General check. –


• Typing Test


• OPS round – General Check


• Voice Versant (V4 and above)


• Client Round – Video Call


• Payouts –


• Fresher- 14k in hand


• Training Can be at night.


• Documents Required –


• Education Mark sheets


• Aadhar Card


• Pan Card


• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)


• Location details for Walkin interview:

Tech Mahindra, DLF2, 4th Floor, Block C, Rajarhat, Kolkata Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

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