Information Technology System Engineer

5 days ago

Greater Bengaluru Area, India NAGRA Full time US$ 1,00,000 - US$ 1,50,000 per year

About NAGRAVISION: A part of the Kudelski Group, With NAGRAVISION, the Group's integrated television solutions enable the deployment of advanced services with the appropriate level of protection, providing customers with a thrilling, engaging viewing experience in entertainment, media and sports. To know more about Kudelski NAGARAVISION visit:

Experience Required:
5–7 years

Key Responsibilities

  • Manage enterprise-level IT operations, including incidents and service requests, ensuring SLA adherence.
  • Maintain, support, and improve IT infrastructure across on-premises and cloud (Azure/AWS) environments.
  • Perform routine patching, updates, and maintenance of Windows Server environments using Azure Update Management.
  • Oversee and support infrastructure for Microsoft Windows servers, AVD, VDI, and VMware vSphere.
  • Administer and optimize hosts/servers to ensure high availability and efficient resource utilization.
  • Conduct root-cause analysis of service interruptions and implement preventive measures.
  • Automate and standardize processes using scripting (PowerShell, Azure CLI, Terraform, etc.).
  • Install, configure, and document operating systems, software, and hardware.
  • Ensure up-to-date and accurate technical documentation.
  • Collaborate with stakeholders to understand business needs and translate them into system solutions.
  • Manage and monitor infrastructure using ServiceNow and cloud monitoring tools.
  • Coordinate with vendors for troubleshooting, upgrades, and improvements.

Technical Expertise

  • Strong knowledge of Microsoft environments: Windows Server (2016/2019/2022), Active Directory, DNS, DHCP, GPOs.
  • Hands-on experience with Azure services: Virtual Machines (IaaS), Storage (Storage Accounts, Managed Disks), Virtual Networks, NSGs, Site Recovery, ARM Templates, Azure AD, AVD.
  • Proficient in Azure management: Policies, RBAC/IAM, Monitoring, Alerts, Backup/DR, Governance best practices.
  • Experience with automation and Infrastructure as Code (Terraform, GitLab CI/CD pipelines preferred).
  • Familiarity with DevOps processes and methodologies (advantage).
  • Knowledge of networking, security, and cloud-native solutions.
  • Exposure to AWS services and multi-cloud environments (preferred).
  • Experience with ServiceNow for ITSM processes.

Certifications (Preferred)

  • Microsoft Certified (Azure Administrator/Engineer)
  • AWS Certified Engineer

Soft Skills

  • Strong communication and stakeholder management skills.
  • Ability to work cross-functionally across teams.
  • Proactive approach in troubleshooting and continuous improvement.

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