
Specialist IS Engineer-VDI
1 week ago
In this vital role, we are seeking a skilled and driven VDI Engineer with subject matter expertise in Windows 365 to join our growing team. In this role, you will own the technical design, optimization, and support of Amgens Cloud PC service while working with functional teams in network security, data networking, and identity management. Proficiency in Azure cloud services, desktop engineering, and advanced troubleshooting are essential.
Roles & Responsibilities
- Serve as the SME for Windows 365, leading technical strategy, implementation, and support
- Design, deploy, and manage Virtual Desktop Infrastructure (VDI) environments with a focus on performance, scalability, and user experience
- Collaborate with development resources on design and maintenance of VDI automation built with Azure Functions in .NET
- Provide Tier 3 support and resolve escalated technical issues related to Cloud PC and VDI environments
- Continually optimize service functions and integrations
- Supply innovative ideas to address evolving requirements
- Stay current with Microsoft and industry trends to ensure best practices and continuous improvement of the virtual desktop strategy
- Create and maintain detailed documentation
*What we expect of you*
We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications.
Basic Qualifications:
Doctorate degree Master's degree Bachelor's degree and 8 to 13 years in Information systems
Functional Skills
- Deep knowledge of VDI solution management and desktop engineering
- At least two years of experience in administering Windows 365
- Advanced desktop and VDI troubleshooting skills
- Understanding of Microsoft Azure services
- Competence with Windows server administration and PowerShell scripting
- Familiarity with enterprise networking and network security
- Familiarity with change management and IT best practices
Professional Certifications
- Scaled Agile Framework (SAFe) for Teams (preferred)
Soft Skills
- High degree of initiative and self-motivation
- Excellent verbal and written communication skills
- Ability to manage multiple priorities successfully
- Team-oriented with a focus on achieving team goals
- Ability to work effectively with global and virtual teams
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