l1

5 days ago

Greater Delhi Area, India GSTech Software System Pvt Ltd Full time

Company Description

We suggest you enter details here.

Role Description

This is a full-time, on-site role for an L1 professional located in the Greater Delhi Area. The primary responsibilities include providing technical assistance, addressing user inquiries, troubleshooting basic system issues, and escalating complex technical problems to higher levels of support as necessary. The role also involves maintaining documentation of troubleshooting steps and supporting users with system setups, software installations, and basic network configurations. Collaboration with team members and ensuring a high standard of customer service are essential aspects of the position.

Qualifications

  • Proficiency in troubleshooting and problem-solving for hardware, software, and basic network issues
  • Basic understanding of operating systems, system configurations, and software installations
  • Strong communication and interpersonal skills to provide excellent customer support
  • Ability to document technical issues and resolutions systematically
  • Familiarity with ticketing systems for issue tracking and resolution is a plus
  • Prior experience in an L1 or technical support role is advantageous
  • Relevant certifications or training in IT support or computer science is an added benefit
  • Strong organizational skills and ability to handle multiple priorities

  • L1 Support Team Lead

    1 week ago

    Industrial Area, India SourceFuse Full time

    SourceFuse Technologies hiring Lead L1 - Engineer with 4-5 years of experience.Job Overview:The L1 Lead will oversee the daily operations of the Service Desk supporting the A2P SMS platform. This role involves leading a team of L1 engineers, managing incident flow, ensuring SLA adherence, acting as the first point of escalation, and coordinating with L2/L3...

  • L1 Production Support

    2 weeks ago

    Greater Hyderabad Area, India Luxoft Full time

    ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we using it across asset classes, Front to Risk to Back in a setup with multiple production...

  • CyberArk PAM Administration

    3 weeks ago

    Greater Hyderabad Area, India Tata Consultancy Services Full time

    Role Summary: The CyberArk Administrator is responsible for day-to-day operational monitoring, account provisioning, access troubleshooting, complex account onboarding, policy tuning, platform creation/modification, system troubleshooting , security governance, platform expansion, automation and execution of runbook-defined BAU activities in the CyberArk PAM...

  • CyberArk PAM Administration

    3 weeks ago

    Greater Hyderabad Area, India Tata Consultancy Services Full time

    Role Summary: The CyberArk Administrator is responsible for day-to-day operational monitoring, account provisioning, access troubleshooting, complex account onboarding, policy tuning, platform creation/modification, system troubleshooting , security governance, platform expansion, automation and execution of runbook-defined BAU activities in the CyberArk PAM...

  • CyberArk PAM Administration

    3 weeks ago

    Greater Hyderabad Area, India Tata Consultancy Services Full time

    Role Summary: The CyberArk Administrator is responsible for day-to-day operational monitoring, account provisioning, access troubleshooting, complex account onboarding, policy tuning, platform creation/modification, system troubleshooting , security governance, platform expansion, automation and execution of runbook-defined BAU activities in the CyberArk PAM...

  • Bilingual L1 support Lead

    3 weeks ago

    New Delhi, India NEXWARE TECHNOLOGIES PRIVATE LIMITED Full time

    Bilingual L1 Support Lead (Japanese + Tamil) – 5+ Years Location:Coimbatore, Tamil Nadu Requirements: Japanese JLPT N3/N2 Tamil (native) + Good English Must be fromTamil Nadu 5+ yearsexperience in L1 support / tech support Tech stack:Java / .NET / Front-End(any one) Tools:ServiceNow, JIRA, Confluence Skills:Bug fixing, change requests, basic development...

  • L1 Engineer

    2 days ago

    Delhi, Delhi, India ADIT MICROSYS PRIVATE LIMITED Full time

    L1 Engineer (Technical Support)Minimum Qualification & ExperienceBE / BTech / MCA2+ years' experience in Endpoint Protection / EDR supportExperience in monitoring alerts, ticket handling, endpoint issue resolutionUnderstanding of escalation procedures in SOC environmentMandatory / Preferred CertificationsKaspersky Endpoint Security Certification...

  • Monitoring L1

    2 weeks ago

    New Delhi, India NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Helpdesk - L1 Agent

    1 week ago

    Delhi, India Trigyn Full time

    Position Id: G0323-0018 **Job Type**:Full Time Country: India - Location: Delhi- Pay Rate: Open- Contact Recruiter:+914448566445 -**: Trigyn has immediate requirement for Helpdesk - L1 Agent. Skillset: - Excellent communication skills - Ability to prioritize and multitask efficiently - Collaborative team spirit - Analytical and process-oriented...

  • CrowdStrike Platform Administrator

    3 weeks ago

    Greater Hyderabad Area, India Tata Consultancy Services Full time

    Role Summary: The CrowdStrike Administrator is responsible for the end-to-end administration, monitoring, engineering, and optimization of the CrowdStrike Falcon platform and associated endpoint security tools. This includes sensor deployment, policy management, Scan management ,exception management , platform engineering, automation and integration with...