RCU Process Manager-HO

22 hours ago

Lucknow, Uttar Pradesh, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About The Role  

About The Role  

- Process Support Visits to Branches for Process Adherence
- Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
- Pre and Post Account opening sampling of data for RCU
- Manage Team & Agencies to drive field level Initiatives, activities & Investigations
- Follow ups on the Unusual Events to ensure timely closure
- Support for counterfeit note reporting to authorities
- Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
- Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
- Liaison with legal & other govt. enforcement agencies

The measurable will be

- Branch Audit Ratings
- Effectiveness of control in the branches in terms of tracking control items
- Critical findings in the vigilance visits
- Number of Unusual Events/Operational events coming out of the branches and their closures
- Number of STRs coming out of the branches.

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