Product Engineer

3 days ago

Bengaluru, Karnataka, India Vector Informatik GmbH Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Intro Text

In this role you will work as a Field Application Engineer for tools for Automotive Diagnostics development, after sales and service development tools. You´ll be the expert for automotive diagnostics topics arising from our customer base in India. You will support our customers in tool usage questions for creating / modifying diagnostic databases (CDD/ODX/PDX) and in answering general questions on diagnostic protocol usage in Vector tools and – to some extent, both in-house and also on-site at customers. You will have to interact with customers in India along with our teams in Bengaluru, Pune and our German headquarters.

Your Tasks
  • Respond to our customers´ queries on technical issues of varying complexity in conjunction with ECU and Vehicle diagnostics – onboard and off-board systems in general and diagnostic protocols and standards viz., UDS, SOVD, DOIP, OBD, ODX and the associated Vector products and solutions
  • Assist customers via telephone/mail/web conferencing or onsite at Customer location as part of the installation and usage of Vector solutions
  • Implementation of "proof-of-concepts" i.e., prototypical ECU test systems for key customers including diagnostics protocol, concepts and functional tests related to current tools
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Your Profile
  • Education: UG or PG - B.Tech/B.E./M.Tech - Computers, Electronics/Telecommunication from reputed institute with Minimum 60%
  • Must have 5+ years of any automobile diagnostic development and testing using diagnostic tool chain for specification of aftersales and service diagnostics
  • In-depth knowledge of vehicle systems (engine, transmission, electrical, HVAC, ADAS, etc.)
  • Proficiency with OEM and aftermarket diagnostics and software (e.g., OTX, ODX Studio, CANalyzer), guided diagnostics
  • Solid understanding of automotive communication protocols (CAN, UDS, J1939, DoIP, etc.)
  • Experience with different protocols on different networks like UDS, OBD on UDS (SAE J179-2), KWP2000, OBD, DOIP, SOVD
  • Must be a good team player and have excellent communication skills
  • Structured, analytical approach to work
  • Self-driven work style & creativity
  • Travel (mainly within India) is expected to meet and work with customers for PoC, demonstration and any deep technical support required
  • Good user knowledge MS Office (Outlook, PowerPoint, Excel)
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