Solution Architect-Workforce Management

4 days ago

Pune, Maharashtra, India InfoSpeed Services, Inc. Full time US$ 60,000 - US$ 1,80,000 per year

Hiring: Solution architect– Workforce Management (Remote)

We are looking for solution architect -WFM a key role in optimizing labor deployment and scheduling strategies across our Workforce Management (WFM) platforms (e.g., Dayforce, Kronos, etc.).

This role contributes directly to workforce efficiency, operational performance, and labor cost optimization.

Location: Remote

Employment Type: Full-Time

Experience: 5+ Years in Workforce/ Dayforce / WFM / Scheduling

Key Responsibilities

Design and implement advanced scheduling models tailored to business needs, including peak periods, holidays & compliance requirements.

Configure, optimize, and maintain scheduling rules in WFM systems (Dayforce/Kronos or similar).

Analyze historical workforce and operational data to recommend optimized labor models.

Ensure compliance with local labor laws, union rules, and organizational policies.

Create scheduling playbooks, process documentation, and training materials.

Troubleshoot scheduling issues and support system upgrades/releases.

Collaborate with HR, operations, IT, and business leaders to ensure smooth scheduling operations across retail regions.

Skills & Attributes for Success

Strong analytical, data-driven problem-solving mindset.

Ability to work in fast-paced retail or large workforce environments.

Strong communication and stakeholder management capabilities.

Proficiency with WFM scheduling tools (Dayforce/Kronos required).

Knowledge of predictive forecasting, staffing optimization, and capacity planning models.

Education & Experience

Bachelor's degree in business, HR, computer engineering, operations, or a related field (preferred).

5+ years of hands-on experience in workforce scheduling/design within enterprise environments.

Experience in retail or multi-location workforce environments is highly desirable.

Why Join Us?

Fully remote working flexibility

Opportunity to shape and influence enterprise workforce strategy

Collaborative, growth-driven work culture

Work across global teams and large-scale environments

Interested or Know Someone Perfect for This?

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