Customer Care Executive- kolkota

2 weeks ago


Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 2,04,000 - ₹ 2,64,000 per year

Job description:

Shifts: Evening & Night (Rotational)

Working Days: 5–6 days/week

Cab Facility: Provided (Pickup & Drop for night shifts)

Role Overview

We are looking for motivated individuals to join the Sainsbury International Process as Customer Support Executives. The role involves handling customer queries through voice and chat channels, ensuring timely resolutions, and delivering a professional support experience.

Eligibility & Requirements

  • Education: Graduate (any stream)
  • Experience:
  • Fresher: Allowed (Contractual role)
  • Experienced: Minimum 1 year in International BPO / Customer Support (Voice/Chat)
  • Skills: Excellent spoken and written English; good grammar, pronunciation, and customer handling skills

Compensation

  • Fresher (Contractual):
  • CTC: ₹2 LPA
  • In-hand: ₹17,400/month
  • Experienced:
  • CTC: ₹3.4 LPA
  • In-hand: ₹22,000/month
  • Additional Benefits:
  • Performance Bonus: Up to ₹2,000/month
  • Travel Allowance: ₹1,400/month
  • Cab Facility: Available for night shifts

Interview Process

  • HR Screening – Voice, Grammar & Accent check
  • Functional Round – Mock Call/Chat handling
  • AMCAT Test – Minimum qualifying score: 58
  • Final Operations Round

Job Type: Full-time

Pay: ₹17, ₹22,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer



  • Kolkata, West Bengal, India Upskill Academy Full time ₹ 17,000 - ₹ 22,000 per year

    Shifts: Evening & Night (Rotational)Working Days: 5–6 days/weekCab Facility: Provided (Pickup & Drop for night shifts)Role OverviewWe are looking for motivated individuals to join the Sainsbury International Process as Customer Support Executives. The role involves handling customer queries through voice and chat channels, ensuring timely resolutions, and...


  • Kolkata, West Bengal, India PREMIER CARWORLD PVT. Full time ₹ 96,000 - ₹ 1,44,000 per year

    We are seeking Customer Care Executive to join our Maruti Suzuki dealership as Customer Care Executive. You will play a vital role by satisfying customer according to their need.Age: 18 – 35 yearsResponsibilities:Handle customer inquiries, resolve problems and ensure customers satisfactionRespond to customer inquiry via phone, email or chat,Follow ups with...


  • Kolkata, West Bengal, India BookTax Outsourcing Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job descriptionCompany Name: Black Swan Business Setup ServicesJob Title: Sr. Customer Care Executive/ Lead Prequalification Executive (Cold Calling)Location: New Town, KolkataDepartment: Business Development / Sales Support/Lead Generation Executive/Customer Care ExecutiveReports To: Sales ManagerInternational BPO Exp preferred.Job Summary:We are seeking a...


  • Kolkata, West Bengal, India FastInfo Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Customer Care Executive - Immediate Joiners WantedLocation: Kariwala Towers, Salt Lake Sector VShift: Rotational Shifts & Rotational Week OffExperience: Freshers & Experienced – Both WelcomeLanguage: English – MandatoryJob Role:Handle inbound and outbound customer callsResolve queries and provide accurate informationMaintain professionalism and customer...


  • Kolkata, West Bengal, India Saha Steel Pvt. Ltd. Full time ₹ 60,000 - ₹ 72,000 per year

    Job Title: Customer Care ExecutiveQualification: Minimum H.S.Required Skills: Very Good bengali and hindi communication skill with basic computer knowledge.Job description: Attending customer calling, giving the full information regarding our product, handling all the calling related sales. Coordinate with the outsider employees. maintaining record in excel...


  • Kolkata, West Bengal, India Hird Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Us health care customer support international voice process handling inbound queries of Us healthcare related. Provide timely and accurate information to customer regarding healthcare plan insurance claim and benefits.Medical billing, insurance claim Required Candidate profileQualification - HSC/GraduateExperience - 0-4 YrsCommunication - Excellent Shift -...


  • Kolkata, West Bengal, India Vibrant Motors Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer...


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Teleperformance is Hiring For Kolkata location **No leaves will be given during Durga Puja. Only 2 days rotational off each week will be provided.**Date of Joining - 26th SeptemberVoice ProcessJob Role - Customer Support ExecutiveWork Mode - From OfficeLocation - Salt Lake, Sector 5, KolkataWorking Schedule - 5 days (rotational shift) & 2 days rotational...


  • Kolkata, West Bengal, India Conneqt Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role & responsibilities * Solve the Customer quaries and customer problem through the Call.* Broad Responsibilities/ Major Deliverables:* Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat* Listening to and understanding the customers requirements* Provide product / service details & benefits to Customers* Providing end to end solutions to...


  • Kolkata, West Bengal, India Coresence It Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:Manage customer queries via phoneMaintain high customer satisfaction ratingsCollaborate with teams for issue resolutionMeet KPIs related to call volume, resolution time & CSATProvident fund