Voice Process Executive

11 hours ago

Bengaluru, Karnataka, India Titan Company Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role & responsibilities

  1. Provide 24*7 Voice Support to all customers visiting our website TEP.COM & FT.IN
  2. All Hot Leads needs to be outcalled immediately (Backlogs to be closed next day)
  3. All missed chat, blocked chat & callback to be reached out asap
  4. Agents should have an Engaging Conversation with customer by being polite & share clear information
  5. All agents need to ensure DSAT/CSAT should be within given Target
  6. All agents should be available during Peak Hours of Traffic

Note: This is contractual position under third party pay-roll

Work Location: Titan Corporate Office, E-city, Bengaluru

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