Tech Business Analyst

Job Description:

Job Title: Senior Technical Analyst (L30)

About the Role:

We are seeking a highly skilled and motivated Senior Technical Analyst to join our team. This role requires a combination of business acumen, strong data expertise, and technical proficiency to drive the development of scalable data-driven products and solutions. The ideal candidate will bridge the gap between business stakeholders and the technical team, ensuring the delivery of robust, scalable, and actionable data solutions.

Key Responsibilities:

Requirement Analysis and Review:

• Analyze and critically evaluate client-provided technical and functional requirements.

• Collaborate with stakeholders to identify gaps, ambiguities, and areas needing clarification.

• Partner with stakeholders to align business objectives with data capabilities and develop a roadmap for new data features and enhancements.

• Document and communicate a clear understanding of requirements to internal teams, ensuring alignment with project objectives.

Product Definition, Execution & Coordination:

• Contribute to activities for defining and prioritizing product features in collaboration with technical architects and cross-functional teams (solution architects, product managers, data engineers, data science) based on requirements.

• Conduct data validation, profiling, and exploratory analysis to ensure data accuracy, integrity, and usability.

• Understand and document API interactions, data integrations, and cloud-based data architectures.

• Develop detailed user stories, use cases, workflows, and acceptance criteria to guide development teams.

• Work with data engineering teams to define data pipelines, ETL processes, and data models for structured and unstructured data.

Testing & Quality Assurance

• Conduct user acceptance testing (UAT) by defining test cases and validating deliverables.

• Ensure solutions meet performance, scalability, and security requirements before deployment.

• Support troubleshooting and debugging during development and post-deployment phases.

Stakeholder Engagement:

• Serve as the primary interface between clients, vendors, and internal teams throughout the project lifecycle.

• Facilitate discussions to resolve questions, address conflicts, and ensure alignment on project goals.

• Provide regular and transparent updates on project status, risks, challenges, and achievements to all stakeholders.

Team Leadership and Collaboration:

• Guide cross-functional teams, including product managers, data engineers, analysts, fostering collaboration and high performance.

• Collaborate with onsite team member making sure that client commitments are delivered seamlessly.

• Drive accountability and ensure that deliverables meet quality standards and timelines.

• Promote a culture of continuous improvement by encouraging feedback, innovation, and process optimization.

Support Implementation and Go-Live:

• Oversee development and implementation phases to ensure deliverables align with business and technical requirements.

• Participate in end-to-end testing, validation, and quality assurance processes.

• Support go-live activities, including end-user training, documentation, and troubleshooting to ensure a smooth transition.

Qualifications and Skills:

• Bachelor's degree in computer science, information Technology, Business Administration, or a related field. A master's degree (e.g., MBA in Systems or Technology) is preferred.

• 4 - 6 years' experience managing technology-driven projects, with at least 3 years as a Technical Business Analyst or equivalent role.

• Very strong experience in SQL (pref. BigQuery), data modeling, and data analysis for large-scale datasets.

• Hands-on knowledge of Cloud Platforms (pref. GCP) with a focus on data engineering solutions.

• Familiarity with APIs, data pipelines, workflow orchestration, and automation.

• Deep understanding of Agile/Scrum methodologies and experience with Agile tools (e.g., Jira, Confluence).

• Exceptional problem-solving, critical-thinking, and decision-making skills.

• Excellent communication, presentation, and stakeholder management abilities, including the ability to simplify technical concepts for non-technical audiences.

Location:

DGS India - Bengaluru - Manyata N1 Block

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent