
ServiceNow Discovery
23 hours ago
Role: ServiceNow Discovery & CMDB Specialist
Experience: 5+ Years
Location: Remote
Job Type: Permanent/ Freelancer / Contract
Availability: Immediate Joiners
Certification ServiceNow CSA Mandatory
Key Responsibilities
Implement, configure & optimize ServiceNow Discovery to ensure accurate infrastructure data collection.
Design, manage & maintain CMDB for accuracy, reliability & integrity.
Perform reconciliation, normalization, and audits of CMDB data.
Troubleshoot Discovery probes, sensors, MID Servers, and data mapping issues. >Integrate third-party systems with CMDB for seamless data flow.
Define CI classes, relationships, and data models aligned with ITIL practices.
Prepare documentation, runbooks, and knowledge base articles.
Key Requirements
5+ years of strong hands-on experience in ServiceNow Discovery & CMDB.
Expertise in Service Mapping, MID Servers, and Integrations.
Proficiency in CI Data Modeling, Normalization, Reconciliation & Health Dashboards.
Strong knowledge of ITIL, ITSM, and ITOM frameworks.
Troubleshooting skills for Discovery errors & CMDB health issues.
Excellent communication and ability to work independently in remote projects.
Preferred Skills
Experience with Cloud Discovery (AWS / Azure / GCP).
Knowledge of ITOM & Event Management.
Scripting skills (JavaScript, Glide, PowerShell, Python) for automation.
Familiarity with Service Mapping & Dependency Views.
Job Types: Permanent, Freelance
Work Location: Remote
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