Customer Care Representative

The Customer Care Executive plays a pivotal role in ensuring exceptional customer satisfaction and maintaining positive relationships with clients. This position involves effectively addressing customer inquiries, resolving issues, and providing high-quality service across various communication channels. The Customer Care Executive represents the company as...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

**Job Title: Customer Care Representative (International Process)** **Company**: Calltawk Solutions LLC-FZ **Location**: Salt Lake Sector 5, Kolkata, West Bengal **Salary**: ₹20,000 - ₹25,000 per month (Based on experience) **Job Type**: Full-time **Key Responsibilities**: - Handle outbound sales calls for international clients. - Maintain accurate...

Resolve customer queries. Excellent communication skills in English. Willing to work in US Shift. Ability to work in a team. Take individual responsibilities. Hardworking. **Job Location**: Sector V, Kolkata **Shift timing**: Night Shift 5.30 pm onwards (5 days working). **Benefits**: - Working in International Process. - 5 days in a week -...

We are hiring for Customer Care Executive for Kolkata Salt Lake Sector 5 Work from Office Male and Female both can apply 12th pass and above Salary from 9.5k to 11.2k inhand For Domestic Voice process Basic Hindi and English Kolkata Salt lake Sector 5 **Job Type**: Permanent Pay: ₹9,500.00 - ₹11,200.00 per month **Benefits**: - Provident...

FRESHER CAN ALSO APPLY Requirements: Experience: Must have minimum 6 month experience in DOMESTIC/INTERNATIONAL PROCESS. (ON PAPER) LANGUAGE: Excellent communication in English Required. Age : 18 to 33 years Shift: Rotational / Night SALARY : FRESHER:Up to1.60 LPA Experience: Up to 2 LPA Job Type: Full-time Pay: ₹144, ₹200,000.00 per year Education:...

**FRESHER CAN ALSO APPLY** **Requirements**: **Experience: Must have minimum 6 month experience in DOMESTIC/INTERNATIONAL PROCESS. (ON PAPER)** **LANGUAGE: Excellent communication in English Required.** **Age : 18 to 33 years** **Shift: Rotational / Night** **SALARY**: **FRESHER:Up to1.60 LPA** **Experience: Up to 2 LPA** **Incentive :Huge...

**Key Responsibilities**: - Supervise and lead the customer care team to ensure they meet performance goals and provide excellent customer service. - Monitor and evaluate the performance of customer care representatives, providing regular feedback and coaching. - Handle escalated customer complaints and issues, ensuring timely and effective resolution. -...

**Position -**Customer Service Representative (International) **Location - **Salt Lake, Kolkata **Role Overview -** - Connect with global clients via outbound calls, showcasing a wide range of products. - Organize and maintain precise records using Excel for efficient management. - Support potential and current clients by addressing queries and...

As a Rotational Customer Care Representative, you will be responsible for providing exceptional customer service across various communication channels. This role requires flexibility in working hours and the ability to adapt to different shifts as assigned by the scheduling team. You will serve as the primary point of contact for customers, addressing...