
Escalation Specialist
4 days ago
- Receive and analyze customer complaints or concerns to determine their root cause
- Collaborate with internal teams to investigate and resolve customer issues
- Serve as a mediator between customers and different departments within the organization
- Provide guidance and training to customer service representatives on handling escalated cases
- Maintain accurate records of customer interactions and case resolutions
- Identify opportunities for improvement in customer service processes
- Ensure customer satisfaction and resolution of escalated issues
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Field Support Specialist
12 hours ago
Mumbai, Maharashtra, India Oracle Financial Services Software Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearField Support Specialist 3 A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance and product installation on customer and oracle cloud sites, interfacing with Dispatch, Logistics and Domains in accordance with activities set out in the on-site Action Plan.Ensures a high level of customer satisfaction...
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Contracts Specialist
2 days ago
Mumbai, Maharashtra, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilities :Purpose: The SSO Contracting Specialist is accountable for coordination, preparation, and execution of clinical study contracts (PI, site, institution, MSA, local vendors, etc., as applicable) in a direct country or extended country group (OPC and satellite countries) in close collaboration with SSO Study Start-Up Managers, SSO...
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GRC Specialist
6 days ago
Mumbai, Maharashtra, India UST Full time ₹ 6,00,000 - ₹ 18,00,000 per year3 - 5 Years5 OpeningsMumbaiRole descriptionWe are seeking an Information Security GRC Specialist with 3–4 years of experience in Governance, Risk, and Compliance (GRC) within the NBFC sector. The ideal candidate will have strong knowledge of regulatory frameworks and guidelines, hands-on experience in compliance management, and excellent skills in...
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Ecommerce Specialist
2 days ago
Mumbai, Maharashtra, India Quest Digital Full time ₹ 2,40,000 - ₹ 4,20,000 per yearWe're looking for a driven E-Commerce Specialist to take our online presence to the next level. If you understand the pace of quick commerce and know how to make digital storefronts thrive, this opportunity is for youYour ResponsibilitiesManage and optimize product listings across multiple e-commerce platforms.Grow and streamline quick commerce channels for...
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Technical Application Support Specialist
4 days ago
Mumbai, Maharashtra, India NASDAQ Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Nasdaq Technology is looking for a passionate Senior Technical Application Support Specialist with a focus on level 2/3 application support to join the Mumbai technology center in India. If Innovation and effectiveness drive you forward this is the place for you Nasdaq is continuously revolutionizing markets and undergoing transformations...
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Senior Specialist
2 days ago
Mumbai, Maharashtra, India Aptia Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout AptiaFounded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a...
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Mumbai, Maharashtra, India Xanika Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description Information Security GRC Specialist (4year experience) Sector:NBFCWork location: MumbaiExperience:4+YearsJob Description:4+ years of experience in Information Security GRC within the NBFC sector.Strong knowledge of RBI guidelines, ISO 27001, NIST, DPDP frameworks, and submission requirements.Expertise in regulatory compliance, audit...
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Payment Lifecycle Specialist
4 weeks ago
Mumbai, Maharashtra, India JP Morgan Chase Full timePayment Lifecycle SpecialistJob Description: Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be...
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ICM NFR Specialist
4 weeks ago
Mumbai, Maharashtra, India Deutsche Bank Full timeJob DescriptionICM NFR SpecialistPosition OverviewJob Title: ICM NFR SpecialistLocation: Mumbai, IndiaCorporate Title: AnalystRole Description- Our Institutional Client Services provide financial institutions, investors and issuers with institutional cash management, trust and agency solutions as well as securities services.- This ICM Non-Financial Risk...
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Specialist, Marine Onboarding
2 days ago
Mumbai, Maharashtra, India Royal Caribbean Group Full time ₹ 5,00,000 - ₹ 10,00,000 per yearPosition Summary / Job PurposeThe Global Crew Readiness Operations Specialist is responsible for all aspects ofonboarding process relative to positions that fall under the category of Marine. High-level ofcompetencies in communication, planning, stakeholder management, and timemanagement are essential given the urgent and critical nature of these positions....