
Escalation Specialist
4 days ago
- Receive and analyze customer complaints or concerns to determine their root cause
- Collaborate with internal teams to investigate and resolve customer issues
- Serve as a mediator between customers and different departments within the organization
- Provide guidance and training to customer service representatives on handling escalated cases
- Maintain accurate records of customer interactions and case resolutions
- Identify opportunities for improvement in customer service processes
- Ensure customer satisfaction and resolution of escalated issues
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Escalation Resolution Specialist
20 hours ago
Mumbai, Maharashtra, India beBeeEscalation Full time ₹ 15,00,000 - ₹ 28,00,000Escalation Resolution SpecialistThis role is responsible for managing and resolving customer complaints and issues in a timely and professional manner."],
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Customer Escalation Resolution Specialist
13 hours ago
Mumbai, Maharashtra, India beBeeCustomerCentric Full time ₹ 45,00,000 - ₹ 80,00,000Customer Escalation Resolution SpecialistOur organization is seeking a highly skilled Customer Escalation Resolution Specialist to join our support team, focusing on delivering exceptional customer experiences and resolving complex issues efficiently.The ideal candidate will possess excellent communication skills, with the ability to navigate diverse...
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Customer Escalation Specialist
2 weeks ago
Mumbai, Maharashtra, India beBeeEscalation Full timeJob TitleWe are seeking a diligent professional to manage and resolve customer escalations, ensuring prompt, consistent, and delightful customer service. You will be responsible for owning issues, driving action items, and maintaining clear communication.Roles and Responsibilities:Manage customer escalations, ensuring full issue ownership, clear action...
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Technical Process Specialist
6 days ago
Mumbai, Maharashtra, India beBeeTechnicalLead Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Technical LeadAbout the Role:We are seeking an experienced Technical Lead to join our team. As a key member of our organization, you will play a vital role in supporting process delivery by ensuring daily performance of our Production Specialists.Main Responsibilities:Resolve technical escalations and develop technical capability within the...
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Client Growth Specialist
3 days ago
Mumbai, Maharashtra, India beBeeCybersecurity Full time ₹ 12,00,000 - ₹ 16,00,000Job Title: Client Growth Specialist As a Client Growth Specialist, you will play a pivotal role in driving customer success and growth. Your primary responsibility will be to serve as the key liaison for technical questions or escalations, providing timely and effective support. You will work closely with various teams, including Support, Product...
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IT Support Specialist
2 days ago
Mumbai, Maharashtra, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: IT Support SpecialistAbout the RoleWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing primary user support and customer service to our clients.You will respond to queries from all calls, portal, emails, chats from the client,...
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Data Protection Specialist
2 weeks ago
Mumbai, Maharashtra, India beBeeDataProtection Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Data Protection SpecialistWe are seeking a skilled Data Protection Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the security and integrity of our data.Job Description: The primary function of this role is to safeguard our data from unauthorized access, theft, or damage.Required Skills and...
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Operational Network Specialist
3 days ago
Mumbai, Maharashtra, India beBeeNetwork Full time ₹ 80,00,000 - ₹ 1,20,00,000Network Operations SpecialistWe are seeking an experienced professional to fill the role of Network Operations Specialist.Key Responsibilities:Provide timely support for escalated network and customer incidents.Communicate directly with enterprise customers, offering updates and resolutions.Configure, install, and maintain network devices (Routers, Switches,...
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Procurement Specialist
7 days ago
Mumbai, Maharashtra, India beBeeSupply Full time ₹ 5,00,000 - ₹ 10,00,000Procurement Specialist OpportunityLooking to leverage your procurement skills and expertise in a dynamic work environment? This is an exciting opportunity to drive business growth and success by developing and maintaining strong relationships with suppliers.Key Responsibilities:Communicate and coordinate with internal stakeholders to validate purchase...
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Crypto Data Specialist
3 days ago
Mumbai, Maharashtra, India beBeeData Full time ₹ 17,44,898 - ₹ 20,61,119"crypto Data Specialist">Deliver secure and accurate data services as a Crypto Data Specialist in our fast-paced environment.We're looking for an individual to contribute to critical data servicing and treasury funding functions, driving operational excellence and client satisfaction.Key ResponsibilitiesEstablish and maintain reference data, including SSI,...