Back Office Executive
6 days ago
Roles & Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Prepare and update the Guest Welcome Board.
- Handle hotel room bookings for guests.
- Manage the telecommunications system – answer, screen, and forward phone calls.
- Ensure the cleanliness, safety, and hygiene of the reception area.
- Provide support to Directors, Admin, HR, and other departments.
- Communicate with workers and address their queries efficiently.
- Manage monthly cash deposit work and maintain related records.
- Coordinate with housekeeping staff for guest and office needs.
- Arrange lunch and refreshments for guests as required.
- Organize and manage all outgoing couriers (local and export).
- Maintain staff and worker attendance using Essl Software.
Skills & Qualifications:
- Education: Any Graduate
- Fresher's can also apply
- Experience: 0 to 3 years in a receptionist, front desk, or administrative role
- Good verbal and written communication skills
- Strong customer service and interpersonal skills
- Familiarity with office equipment (telephone system, printer, scanner, mobile devices)
- Basic technical and computer proficiency (MS Office, email, data entry)
- Strong organizational, multitasking, and problem-solving abilities
- Professional appearance and demeanor
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Back office / Administrative: 1 year (Preferred)
Location:
- Sanpada, Navi Mumbai, Maharashtra (Preferred)
Work Location: In person
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