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Process Coordinator

2 weeks ago

Charni Road Mumbai Maharashtra, India Seven Hiring Full time ₹ 25,000 - ₹ 2,88,000 per year

Job Title: Process Coordinator

Location: South Bombay

Key Responsibilities:

  • Cross-Team Coordination: Act as the bridge between departments such as operations, finance, and customer service to ensure alignment and timely completion of interdependent tasks.
  • Process Oversight: Monitor daily operations to ensure all teams are following Standard Operating Procedures (SOPs) and established workflows.
  • Follow-Ups & Tracking: Proactively collect updates from team members, send timely reminders, and follow up to close pending tasks.
  • Workflow Optimization: Identify inefficiencies or repetitive delays in the workflow and suggest actionable improvements.
  • Data Maintenance: Manage and update internal trackers, dashboards, and reports related to operations, task progress, finance entries, and service issues.
  • Issue Resolution: Address and resolve minor internal blockers to avoid escalation and delays; escalate critical issues when necessary.
  • Reporting: Compile weekly and monthly reports on task status, team performance, and workflow insights for leadership review.

Requirements:

  • Proven experience in a coordination, operations, or administrative role (1–3 years preferred)
  • Excellent communication skills (written and verbal) to interact with cross-functional teams
  • Strong organizational skills with the ability to manage multiple tasks and deadlines
  • Comfortable handling structured data, maintaining spreadsheets, and preparing reports
  • Proficient in tools like Excel, Google Workspace, task/project management platforms (e.g., Trello, Asana, or ClickUp)
  • A problem-solving mindset with a detail-oriented approach to tasks

Preferred Qualifications:

  • Background in business administration, operations management, or similar
  • Experience in working with fast-paced teams or start-up environments
  • Ability to document and refine SOPs over time

Job Type: Full-time

Pay: ₹25, ₹28,000.00 per month

Application Question(s):

  • Can you join immediately?
  • Are you located in South Bombay?

Language:

  • English (Required)

Work Location: In person