Freelance Learning

4 days ago

Pune, Maharashtra, India SMS-Magic Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the Role

We are looking for an experienced Learning & Development Expert to design and deliver organisational training programs focused on professional behaviour, managerial capability, communication, conflict management, and execution discipline.

This role requires someone who can assess gaps in a growing company environment where teams include interns, freshers, and first-time managers, and build a structured development roadmap that drives behaviour change and performance improvement.

Key Responsibilities

  1. Training Needs Assessment


• Conduct diagnostic assessments to identify skill, behaviour, and managerial gaps across teams.


• Evaluate patterns such as workplace conflicts, lack of professionalism, poor communication, and ineffective team management.


• Create a clear capability-building roadmap for the organisation.

  1. Design & Develop Training Programs

Develop structured, practical, and easy-to-implement modules on:


• Professional behaviour & workplace etiquette


• Communication skills (verbal, written, conflict management)


• Emotional intelligence & self-management


• Team collaboration & culture building


• First-time manager fundamentals


• Delegation, feedback, and performance conversations


• Time management, task planning, and execution discipline


• Process orientation, SOP understanding, and accountability

  1. Facilitate Workshops & Training Sessions


• Deliver interactive sessions for interns, freshers, employees, team leads, and managers.


• Use real case studies from our organisation to make training relatable and actionable.


• Drive behaviour change through role-play, coaching, and practical exercises.

  1. Build Manager Capability


• Coach first-time managers on people leadership, conflict resolution, and team motivation.


• Help managers develop structured team processes, communication rhythms, and documentation habits.


• Establish standards of professional conduct and decision-making for team leads.

  1. Create Learning Materials & Toolkits


• Develop training decks, handbooks, SOPs, templates, checklists, and manager playbooks.


• Provide assessment tools, pre/post learning evaluations, and behavioural scorecards.

  1. Implement and Track Impact


• Measure learning effectiveness using clear metrics and feedback loops.


• Report improvements in behaviour, communication, conflict reduction, and manager performance.


• Recommend long-term L&D interventions and internal capability-building programs.

Required Skills & Experience


• 5–10+ years of experience in Learning & Development, organisational behaviour, or leadership development.


• Proven track record of training early-career employees, first-time managers, and mixed-skill teams.


• Strong expertise in:


• Behavioural training


• Manager training


• Communication and conflict resolution


• Team dynamics


• Professionalism development


• Ability to design end-to-end learning journeys, not just single workshops.


• Excellent facilitation, coaching, communication, and stakeholder management skills.


• Experience working with startups, fast-paced companies, or organisations with young teams is a strong advantage.

What Success Looks Like


• Improved team maturity and workplace behaviour


• Reduction in conflicts, yelling, and interpersonal friction


• Managers who can delegate, give feedback, and run teams effectively


• Clear processes, better discipline, and structured communication


• Overall increase in professionalism, accountability, and execution

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