D365 Crm Developer

1 day ago

Pune, Maharashtra, India Itc Worldwide Full time ₹ 12,00,000 - ₹ 36,00,000 per year


D365 CE DEVELOPER

  • Lead the development of various integrated solutions based on business requirements and needed technology.
  • Review and analyze Existing Information Systems, Datasets and system users to determine steps for integration, and adoption of new technology solutions.
  • Develop CRM technology solutions through system configuration and development as needed.
  • Assist in defining and establishing standards and expectations for the projects deliverables.
  • Has a solid grasp of migration, integration, D365 line of business application capabilities, and CE technical and functional capabilities.
    • Working knowledge of Power Platform, Azure, Office 365, Azure Data Factory and other related technologies.
    • Competent, capable and familiar with all aspects of CE / CRM delivery projects.

DESIRABLE QUALIFICATIONS AND EXPERIENCE:

  • Stay current on Dynamics 365 for Customer Engagement and related technologies, particularly Azure stack technologies that support the solution
  • Current Dynamics CE certifications.
  • Mentor staff to ensure the team grows in their desired career paths.
  • Bachelors Degree in Information Systems Management, Computer Science, or related field
  • Demonstrated ability to work in a constantly changing environment with limited direction
  • Ability to get things done across the breadth of own organization
  • Familiar with Agile implementation methodology
  • Experience working with a multicultural and/or multilingual team across several time zones
  • Proven Technical Architecture experience
  • 8+ years CE/CRM experience and 15 + medium/large CE/CRM implementations

KEY RESPONSIBILITIES:

  • Leads the delivery team through all stages of the project to include analyze, design, develop, test and deploy.
  • Provides the overall direction of the design, solution, development and oversight
  • Initial and primary point of customer contact for all delivery project concerns and issues throughout the delivery cycle
  • Authors, reviews and provides guidance for developing high level and detailed architecture, data migration, data integration, security model, ERD, UAT & training plan and other key documentation
  • Authors and delivers an overall Issue Resolution Management plan
  • Acts as the scrum Product Owner and leads daily scrum sessions
  • Provides oversight and management of all DevOps work items to ensure they are assigned, updated and completed as expected.
  • Ensuring all impediments are removed for the project to carry out the day to day delivery team tasks


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