Field Collection Executive

1 day ago

K G Marg Prayagraj, India Akasa Finance Full time ₹ 3,00,000 - ₹ 6,00,000 per year
  • Key Responsibilities:
  • Visit customers at their residence or business premises to collect overdue loan/credit card payments.
  • Educate customers on payment obligations and resolve queries related to outstanding dues.
  • Negotiate and convince customers for timely repayments or settlements.
  • Maintain records of daily collections and update the system with accurate information.
  • Ensure all collection activities are conducted ethically and as per banking norms.
  • Report daily activities, challenges, and customer feedback to the Collection Manager.
  • Escalate critical or non-cooperative cases to the concerned authority.
  • Meet monthly/weekly collection targets assigned by the bank.
  • Safeguard the bank's reputation while handling sensitive financial matters.
  • Requirements:
  • Minimum 12th Pass / Graduate preferred.
  • Prior experience in field collections / recovery / sales will be an advantage.
  • Good communication and negotiation skills.
  • Ability to work independently and manage field visits.
  • Basic knowledge of banking/financial products.
  • Own two-wheeler with valid driving license (mandatory).
  • Key Skills:
  • Field Collections
  • Customer Relationship Management
  • Communication & Negotiation
  • Time Management
  • Problem Solving

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