Team Lead Customer Support

Company DescriptionVitality specializes in providing Knowledge and Business Process Outsourcing services for companies in the US, UK, and Australia. We are more than a service provider; we are a committed partner dedicated to making a valuable difference to your business. With our customer-focused approach and desire to understand customer needs, we offer...

Role & responsibilitiesProviding an outstanding and remarkable customer support experience via variouscommunication channels (chat, Voice )Representing our Product online at all timesProvide accurate, valid, and complete information by using all available resources within thecompanyActive collaboration with internal/external stakeholders to tackle any...

Subject: Walk-in Interview | Customer Support Representative - Teleperformance Thank you for applying for the Customer Support Representative – BPO role with Teleperformance. Locations: Mumbai (Malad / Thane and Bhayandar) Salary:Freshers: ₹16,000 + Incentives + BonusExperienced: ₹24,000 + Incentives + Bonus and 30k for International Voice experience...

Role Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and coach...

As a Team Lead – Technical Support, you will oversee a team of technical supportagents, ensuring high-quality service delivery, adherence to SLAs, and continuousprocess improvement. You will act as a bridge between management and the supportteam, monitoring performance, mentoring team members, and ensuring customersatisfaction.Required Candidate...

Job Title:Customer Support (with Leadership Experience)-NBFCLocation:MumbaiEducation:Graduate in any stream (preferably Business, Management, or related fields).Experience:2–4 years of experience inCustomer Support / Customer Service, with at least1+ year of leadership, mentoring, or team-handling experience.Budget:Max 7LPAAbout the RoleWe are seeking a...

Education- GraduateExperience- 7+ yearsShould have good English communication for US processRotational shift as per client demandJob DescriptionNeed a customer service agent with email and chat experienceRotational shift as per client demandEducation- GraduateShould have good English communication for US processClient location: GoregaonShift : Rotational 7...

Customer Capital operates in the exciting and fast-growing domain of loyalty and customer engagement. We are an end-to-end loyalty marketing company that runs its own loyalty programs in partnership with large companies (such as banks, conglomerates, etc.). We are a company started by veterans in the Indian Loyalty Industry with experience across different...

Role: Team Lead – Customer Service RepresentativeLocation: Powai, Mumbai )Working Days: 6 days working (Rotational week off)Job Description:The Customer Service Lead is responsible for overseeing the daily operations of the customer service team, ensuring excellent customer service is delivered at all times. This role involves managing a team of customer...

Team Lead – Customer Support (International Voice Process)Location:Airoli,Navi MumbaiSalary:Upto 8 LPAShift:Night Shift (US Process)Work Mode:Work from OfficeExperience:Minimum 2+ Years (Customer Support – International Voice Process)Key Responsibilities:Lead and manage a team of 20+ associates in International Voice Support (Inbound & Outbound).Ensure...