Assistant Clinic Incharge
3 days ago
Job Title: Assistant Clinic in charge
Reports to: Clinic in charge/Regional Manager
Job Summary:
The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.
Key Responsibilities:
- Operational Support:
o Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.
o Ensure all clinic areas are clean, well-organized, and fully stocked.
o Handle patient inquiries, complaints, and feedback professionally.
- Patient Management:
o Coordinate with doctors and support staff to ensure timely and efficient patient care.
o Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.
o Oversee patient records, ensuring accuracy and confidentiality.
- Staff Supervision:
o Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.
o Conduct briefings and provide necessary updates or training as required.
o Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.
- Inventory and Supplies Management:
o Monitor clinic inventory, including medical supplies and equipment.
o Place orders for restocking as necessary to avoid shortages.
o Maintain records of stock levels and coordinate with the procurement team.
- Administrative Tasks:
o Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.
o Oversee billing and ensure accurate processing of payments.
o Ensure compliance with clinic policies and procedures.
- Quality Assurance:
o Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.
o Coordinate with Sr. Management to implement corrective actions where needed.
- Communication and Coordination:
o Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.
o Communicate updates, policy changes, or important information to clinic staff promptly.
Requirements:
- Skills:
o Strong organizational and multitasking abilities.
o Excellent communication and interpersonal skills.
o Proficient in MS Office and clinic management software.
o Ability to handle stressful situations with professionalism and empathy.
Other Requirements:
Language Proficiency: Proficiency in local languages is a plus.
Work Hours: Flexibility to work shifts, including weekends if required.
Job Types: Full-time, Permanent
Pay: ₹18, ₹28,000.00 per month
Benefits:
- Provident Fund
Experience:
- Healthcare industry only: 5 years (Preferred)
Work Location: In person
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