Fraud Dispute Operations Representative

1 week ago

Gurgaon, Haryana, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Roles and Responsibility

  • Manage and resolve complex fraud disputes efficiently.
  • Conduct thorough investigations into fraudulent activities and identify root causes.
  • Collaborate with cross-functional teams to implement effective anti-fraud measures.
  • Develop and maintain expertise in fraud trends and patterns to inform operational decisions.
  • Provide exceptional customer service to internal stakeholders and external clients.
  • Analyze data and metrics to optimize fraud prevention strategies.

Job Requirements

  • Strong understanding of fraud detection and analysis techniques.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Experience with fraud investigation tools and technologies.
  • Ability to adapt to changing business needs and priorities.

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