Senior Product Associate

JOB DESCRIPTION

Looking to transform your career from a developer to product associate? If your answer is "Yes" then look no further. This opportunity is chance to shift gears from development to product management by leveraging your past experience coupled with user research, and collaboration across business domains in one of the world's most innovative financial organizations.

As a Senior Product Associate in Global Banking Platform - Integrations team, you contribute to the team by leveraging your expertise in development and apply it during the product initiation and onboarding to make a significant impact to GBP, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Understand, analyze and use GBP APIs for capabilities across the board to evaluate potential financial product definitions
• Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Consider and plans for upstream and downstream implications of new product features on the overall product experience
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Partner with the Integration lead to identify new product opportunities that reflect the needs of our Line of Businesses (LOB)s by engaging with them in workshops, meetings, etc.
• Understand LOB's feedback and requirements and convert those into product agnostic capabilities and features on the platform
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value

Required qualifications, capabilities, and skills

• Degree in Computer Science or Software Engineering
• 2+ years of experience or equivalent expertise in developing or designing APIs
• Exposure to product management or a relevant core banking domain
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Good understanding of microservice, cloud and domain driven design

Preferred qualifications, capabilities, and skills

• Ability to translate business requirements to functional requests
• Core Banking knowledge or prior experience with core banking products is preferred
• Ability to work closely with Product Manager to execute on roadmap by planning work with scrum teams and dependencies with impacted partners
• Strong verbal and written communication skills
• Ability to write epics and stories with applicable acceptance criteria to meet the definition of ready

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.