Linux/Cloud Support Engineer

2 days ago

Noida, Uttar Pradesh, India ZenoCloud Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Location:

Noida

Job Type:

Full-Time

Industry:

Web Hosting / Cloud Infrastructure / SaaS

About the Role

We're seeking a proactive and technically skilled
Linux / Cloud Support Engineer

to join our team. You'll manage, optimize, and troubleshoot Linux-based servers and cloud environments, ensuring seamless uptime and top performance for global clients. The role demands ownership, deep technical curiosity, and the ability to handle high-impact infrastructure projects.

Key Responsibilities

  • Administer and troubleshoot
    Linux servers

(Ubuntu, CentOS, Debian) across hosting and cloud platforms.
- Diagnose and resolve
performance, load, I/O, service, and network issues.
- Deploy and tune
LAMP/LEMP stacks

(Apache, Nginx, PHP-FPM, MySQL/MariaDB).
- Monitor systems with
Zabbix, Prometheus, Grafana

, and proactively act on alerts.
- Perform
log analysis

(syslog, journalctl, secure, application logs) for incident resolution.
- Apply
security patches, OS updates

, and implement hardening best practices.
- Automate tasks

and server maintenance using Bash, Ansible, or Python.
- Support
cloud migrations

and setups across
AWS / DigitalOcean / similar providers.
- Configure
networking, firewall, and load-balancing

for high-availability environments.
- Manage hosting
control panels

(cPanel, Plesk, Webmin, Virtualmin).
- Create and maintain
technical documentation, RCA reports, and internal KBs.
- Provide
direct client support

via email, ticketing, and chat—resolving escalated cases independently.

Technical Expertise

  • Operating Systems:

Ubuntu, CentOS, Debian
- Web Stack:

Apache, Nginx, PHP-FPM, MySQL/MariaDB
- Monitoring:

Zabbix, Prometheus, Grafana
- Automation / Scripting:

Bash, Ansible, Python (basic)
- Security:

iptables, firewalld, SSL/TLS, OS hardening
- Virtualization:

KVM, LXC, Docker (optional but preferred)
- AWS Cloud Services:
- Compute & Storage:

EC2, EBS, S3
- Scaling & Load Management:

Auto Scaling, Load Balancer (ALB/ELB)
- Networking & CDN:

Route 53, CloudFront
- Monitoring & Logging:

CloudWatch
- DevOps / CI-CD:

ECS, ECR, CodePipeline, Lambda
- Database:

RDS

Requirements

  • 2–4 years of experience as a
    Linux / Cloud Support or System Engineer
  • Proven skills in
    Linux server administration and troubleshooting
  • Familiar with
    AWS and virtualization

technologies
- Comfortable in
24×7 or rotational shifts

for global client support
- Strong communication and client-handling ability
- Prior experience in
ticket-based support systems

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