Advisor - Employee Services

- Perform End-to-end transactional HR processes including generation of employment contract, initiating background checks, onboarding for new hires, processing lifecycle changes and leavers are completed within agreed SLA.
- Maintaining employee information and records in People systems (Workday) - Creation (and changes to) terms and conditions letters and contracts
- Ensure accurate and up-to-date employee information within the People Services team
- Ensure all requests/queries received in Service Now are resolved within SLA and maintain quality of responses
- Perform all compliance related procedures, audits, annual testing and documentation
- Ensure all Fixed Term contractors are either terminated or extended prior to contract end date
- Ensure employees who are on work visa are monitored closely
- Placing and returning employees from leave of absence
- Develops standard and custom reports templates dashboards scorecards and metrics as directed by senior HR colleagues- Drafts management information reports for presentation to HR colleagues- Interprets data to identify improvement opportunities and suggest changes to HR services tools and programmes.- Support the implementation of varied HR programmes.
- Plans, prioritises and coordinates the workload of the external HR administrators.
- Delivers HR transactional service provision resolve queries and provides information and administration to managers and employees across all elements of the employment lifecycle (as per the key process responsibilities identified).
- Works proactively to meet agreed service levels SLA's and ensures the HR administrators work meets agreed performance and service levels to the business.
- Regular reporting on performance and Audit against SLA's as well as weekly status updates to Service Delivery manager of open case load.
- Is the first point of contact for employees in relation to HR questions and queries and manages and resolves issues escalated by the HR administrators, escalating issues to CoE's, HR BP's where required.
- Undertakes data and records management activities and producing reports as required.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.