Project Lead, Contract Management

Onsite work opportunity.

Overview of the Role

• The Project Lead in the Contract Management Department oversees the quality and efficiency of contract management processes.
• This role includes managing the projects, ensuring compliance with service level agreements (SLAs), and upholding high-quality control standards.
• The Project Lead serves as a mentor and expert, guiding team members and providing feedback to improve their performance.
• Key responsibilities involve maintaining the quality of the project by conducting regular quality checks and making sure the guidelines approved by the client are adhered to, Query resolutions, tracking team metrics, creating reports for all the projects, and finalizing documents before they are sent to clients.
• The Project Lead works closely with the team to answer questions, provide guidance, and update client guidelines, ensuring all contractual obligations are met.
• In summary, the Project Team is essential to the success of the Contract Management Department by promoting quality, mentorship, and collaboration, which enhances the organization's efficiency in contract management.

Department Function: Contract Management Department

• The Contract Management Department manages the lifecycle of contracts with a team of trained lawyers experienced in Contract Lifecycle Management (CLM) tools.
• The department focuses on key areas like contract abstraction, Annotation, summarization, obligation management, and other contract management processes.

Responsibilities

• Report and maintain project metrics to track performance and quality
• Perform quality control (QC) and quality assurance (QA) checks on projects
• Conduct high-level audits on QC'd documents to validate quality
• Provide feedback to reviewers and QC'ers
• Act as a mentor and role model for team members involved in the projects
• Review and finalize deliverables before sending them to clients
• Serve as a subject matter expert on various projects
• Draft and resolve client and team queries
• Support end-to-end QA processes and lead project training
• Assist Team Leads and Managers with QC strategy and reporting
• Ensure adherence to company standard operating procedures on projects
• Use checklist standards and adhere to quality protocols closely
• Help in updating and modifying guidelines for clients

Qualifications

• 5-7 years' experience
• Minimum LLB or BL (Bachelor of Laws)
• A minimum of 5-7 years' experience in Contract Management with at least 2 to 4 years of experience in leading projects/managing projects
• Experience working on CLM tools like Ironclad, Contract Works, Conga, Icertis, Onit etc.
• LLM (Master of Laws) is an added advantage
• Relevant certifications in contract management or quality assurance are a plus
• Additional Optional Qualifications: Certifications on the Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit)

Skills

• Ability to mentor and guide team members.
• Strong decision-making and problem-solving skills.
• Proficiency in performing quality checks and audits on documents.
• Attention to detail to ensure high-quality deliverables.
• Excellent verbal and written communication skills for effective interaction with team members and clients.
• Ability to draft clear and concise queries and reports.
• Strong organizational skills to manage multiple projects and deadlines.
• Ability to track and report team metrics effectively.
• Experience with Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook).
• Strong ability to build relationships and work collaboratively with team members and stakeholders.

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus opportunity, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs.  India compensation is based upon the local competitive market.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs. 
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. 
• A surrounding team of mission-driven individuals who genuinely love what they do. 
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees. 

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc and Deloitte (Deloitte's Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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