Oracle Product Lifecycle Management Service Engineer
2 weeks ago
Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data
Hub (PDH)
Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support
Perform API integration testing, configuring Oracle PDH application components
Deliver post-production support/hypercare service
Create custom reports using Oracle tools
Perform Root cause analysis on recurring issues
Execute Agile data migration processes
Conduct quarterly configuration and patch validations/testing
Analyze and prioritize support requests involving Oracle Fusion product life cycle
configurations and customizations issues
Perform initial assessment and customization component failures
Coordinate post-production support/Hypercare requests
Triage issues related to custom reports using oracle tools
Manage incidents tickets for Agile data migration challenges
Track and prioritize quarterly configuration and patch validations/testing requests
Requirements:
5+ experience with Oracle Cloud PLM solutions
Strong understanding of product lifecycle management principles
Proficiency in Oracle PDH application configurations
Knowledge of API integration and testing methodologies (patch testing)
Experience with custom reports development using oracle tools
Background in Agile data migration techniques
Ability to validate and test system configuration and patches
Excellent troubleshooting and problem solving skills
Strong communication abilities with both technical and business stakeholders
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