Restaurant Hostess
4 days ago
Key Responsibilities
- Guest Reception:Warmly greeting customers as they enter the restaurant and providing a positive first impression.
- Reservations & Waitlists:Managing reservation systems, taking bookings over the phone, and maintaining and communicating wait times for walk-in guests.
- Seating:Guiding guests to their tables and ensuring efficient and fair seating to balance workloads for servers.
- Communication:Answering phone calls and responding to guest questions about menus, the restaurant, or other inquiries.
- Coordination:Working with servers and other front-of-house staff to manage the flow of guests and ensure overall operational efficiency.
- Guest Assistance:Providing additional items like coloring books for children, and generally assisting guests to ensure a pleasant dining experience.
Skills & Qualities
- Customer Service:Strong communication and interpersonal skills to provide excellent service.
- Multitasking:The ability to manage several tasks simultaneously, such as greeting a new guest while answering the phone or managing a waitlist.
- Organization:Efficiently managing a seating chart and ensuring tables are ready for guests.
- Professionalism:Maintaining a positive attitude and a welcoming demeanor, even in busy situations.
Job Type: Full-time
Pay: ₹15, ₹30,097.49 per month
Benefits:
- Flexible schedule
- Food provided
- Paid time off
Ability to commute/relocate:
- Balewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Hostess: 3 years (Preferred)
Language:
- English (Preferred)
Location:
- Balewadi, Pune, Maharashtra (Required)
Work Location: In person
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