Recovery and Development Officers

17 hours ago

Khammam, Telangana, India MARGADARSI CHIT FUND PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Margadarsi Chit Fund Pvt Ltd., a prominent member of the Ramoji Rao Group, has been providing diversified financial solutions for 62 years. Known for its customer-centric approach, Margadarsi operates across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu, boasting 123 branches. Headquartered in Hyderabad, this trusted financial services provider employs between 1,001 to 5,000 people.

Job Overview

We are seeking a dedicated Recovery and Development Officer at the junior level to join our team in Khammam II, Kamareddy, Medchal and Patancheru. This full-time position involves engaging with clients to manage debt recovery and contribute to business development. The role requires a strong focus on negotiation, debt collection, and problem-solving skills. Candidate must and should have a minimum degree, and FEMALE CANDIDATES SHOULD NOT APPLY, ONLY MALE CANDIDATES ARE PREFERRED.

Qualifications and Skills

  • Must have excellent negotiation skills to effectively communicate and reach settlements with clients (Mandatory skill).
  • Strong capability in debt collection practices ensures efficient recovery of dues and maintaining cash flow (Mandatory skill).
  • Proficient problem-solving skills are essential for identifying issues and implementing solutions swiftly (Mandatory skill).
  • Experience with customer relationship management systems to maintain and enhance client interactions.
  • Ability to develop new business opportunities to help expand the company's market presence.
  • Strong interpersonal skills to build and maintain relationships with clients, ensuring long-term customer loyalty.
  • Excellent communication skills, including the ability to deliver clear, concise, and persuasive messages both verbally and in writing. Candidates must be adept at composing professional emails and reports, conducting effective telephone conversations, and facilitating constructive in-person meetings. Experience in maintaining effective dialogue with stakeholders is essential for success in this role.
  • High level of integrity and professionalism in handling sensitive financial information.

Roles and Responsibilities

  • Engage with clients to manage and recover outstanding debts, ensuring prompt payment and resolution through effective communication channels such as phone calls, written correspondence, and in-person meetings.
  • Conduct negotiations to amicably settle overdue accounts and maintain positive client relationships by employing persuasive and respectful communication techniques.
  • Develop strategies for new business acquisition and implement plans to expand client base.
  • Utilize CRM systems to track client interactions and manage relationships effectively.
  • Provide timely reports on recovery status and business development progress to management. All communications must be clear, concise, and actionable to support informed decision-making.
  • Collaborate with the financial team to align recovery and development efforts with company objectives and communicate updates or concerns in a timely manner.
  • Address and resolve any disputes or concerns raised by clients professionally and efficiently, demonstrating strong written and verbal communication skills throughout each interaction.
  • Ensure compliance with company policies and legal guidelines during all recovery activities and maintain transparent communication with all parties involved.

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