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About the client A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a broad spectrum of critical processes from finance and accounting to human resources customer service and supply chain management - enabling clients to enhance efficiency drive innovation and achieve business agility on a massive scale Level SPE-data Shift US shift Work Mode Work from Office mode only Notice Immediate Joiner to 30 days max Immediate Joiner to 15 days of notice is preference Work Model Ability to work in night shifts Ability to work from office 5 days a week The candidates should have experience in 2 to 6 Years in INDEXING under policy servicing and should come from an Insurance background Expert Consultation Serve as the primary point of contact in the Indexing work supplied by the client Documentation Reporting Maintain accurate records of activities and produce regular reports on work indexed Process Improvement Identify opportunities for process enhancements and help implement best practices to improve the efficiency and accuracy Training Development Develop and deliver training programs for staff to improve their understanding of the Indexing process Stakeholder Collaboration Collaborate with clients on a regular basis in query resolution and updates Qualifications Bachelor s degree in insurance or a related field Minimum of 2-3yrs of experience in insurance process Indexing would be an added topic Excellent analytical and problem-solving skills with attention to detail and accuracy Strong communication and interpersonal skills with the ability to convey complex information clearly Proficiency Microsoft Office Suite