Associate Operations Manager

Associate Operations Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Associate Operations Manager to join Clinical Services team. You are Responsible for Performance Management, Project Management, Coaching, Supervision, Results Driven, Developing Standards, Foster Teamwork, Handle Pressure, Constructive Feedback. But enough about us, let's talk about you.

You manage your own work and the work of others while seeking and integrating input to execute more effectively.You keep others appraised of any changes/ updates to various workflows and communicate/coordinate effectively with team members to ensure continuity of work.

The Team: Our objective is to transform the conventional method of the audit to a stratified random sampling approach which enables Prevention and Early deduction of process leakage, thereby we institutionalize a controllable surveillance mechanism for all Business Units.

Job Responsibilities

• Manage own work and the work of others while seeking and integrating input to execute more effectively.
• Keep others apprised of any changes/ updates to various workflows and communicate/coordinate effectively with team members to ensure continuity of work.
• Manage both internal and external stakeholder relationships through clear and concise communication and reporting

Education & Experience Required:

• Bachelor's degree (B.SC. Nursing, BPT, B. Pharm, Microbiology, Bio-Chemistry etc.,) or equivalent
• 8-10 years' experience in fast paced environment
• Previous experience in healthcare RCM environment, mandatory

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: