Senior Executive-Appeal
4 days ago
Senior Executive-Appeal & Specialised Claims
Description- Claims Processing:
- Monitor and convert the summons issued and intimation received at the location to claims by registering on the Claims Legal module within the given TAT.
- Make payments as required to the claimants within the TAT.
- Review the MIS on an on-going basis for claims closure, claim size and settlement ratio for the allocated region.
- Ensure that all regional team members follow the TAT
- Data Maintenance & Reporting:
- Collaborate with Execution and approval teams to maintain the accuracy of data entered in the system
- Share Claim payment status and claim growth analysis reports monthly.
- Ensure complete and clear documentation of all claims cases for the region by coordinating with the Operations; HAT; Motor, Agri & Non-Motor team;
- Supply the regional teams and advocates with pertinent documentation required for Consumer commissions matters; appeal cases i. e. high court matters
- Team Management and Development
- Provide recommendations to Team Members w.r.t. cases and guide them as and when required.
- Establish individual performance expectations and regularly review individual performance of the team
- Engage with the team in a timely manner to understand the bottlenecks and the support their need.
• Need Team leader qualities
• Able to handle the work presser
• Good in MS Office (Excel and PowerPoint at list)
• Good Communication skills
Graduation
Desirable SkillsNone
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