Security Supervisor

3 days ago

Kottayam, Kerala, India Backwater Ripples Pvt. Ltd Full time ₹ 1,50,000 - ₹ 28,00,000 per year

Job Description: Security Supervisor

Position Overview:

The Security Supervisor in a resort is responsible for overseeing and coordinating security operations to ensure the safety and security of guests, employees, and property. This role involves managing a team of security personnel, implementing security protocols, and collaborating with other departments to maintain a safe and enjoyable environment within the resort premises.

Key Responsibilities:

  • Supervision and Leadership:
  • Lead and supervise a team of security officers, ensuring they are well-trained, motivated, and adhere to resort policies and procedures.
  • Conduct regular team meetings, provide feedback, and address any performance issues.
  • Security Operations:
  • Develop and implement security procedures and protocols to safeguard guests, employees, and property.
  • Coordinate with local law enforcement agencies, emergency services, and other relevant authorities as needed.
  • Conduct regular security assessments and audits to identify and address vulnerabilities.
  • Surveillance and Monitoring:
  • Oversee the operation of security systems, including surveillance cameras, access control systems, and alarms.
  • Monitor and analyze security-related incidents, providing timely and accurate reports to management.
  • Guest and Employee Safety:
  • Ensure a visible and approachable security presence to deter potential threats.
  • Respond promptly to incidents, emergencies, and guest requests, providing assistance and support.
  • Collaboration with Other Departments:
  • Collaborate with resort management and other departments to address security concerns and promote a holistic approach to safety.
  • Conduct joint training sessions with other departments to enhance overall resort security awareness.
  • Training and Development:
  • Provide ongoing training for security personnel, keeping them informed about new security technologies, procedures, and industry best practices.
  • Conduct regular drills and exercises to ensure preparedness for emergencies.
  • Report and Documentation:
  • Maintain accurate records of security incidents, investigations, and other relevant documentation.
  • Prepare and submit reports to management regarding security operations and incidents.
  • Customer Service:
  • Foster a customer service-oriented approach among security personnel, ensuring a friendly and helpful demeanor when interacting with guests.
  • Compliance:
  • Stay informed about relevant laws, regulations, and industry standards, ensuring the resort's security practices comply with all applicable requirements.

Qualifications and Requirements:

  • Previous experience in a security supervisory role, preferably within a resort or hospitality setting.
  • Strong leadership and interpersonal skills.
  • Knowledge of security technologies, surveillance systems, and emergency response procedures.
  • Excellent communication and problem-solving abilities.
  • Familiarity with local laws and regulations related to security in the hospitality industry.
  • Ability to work flexible hours, including weekends and holidays.
  • CPR and First Aid certification may be required.

Job Types: Full-time, Permanent

Work Location: In person

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