Junior Supply Chain Analyst

2 days ago

Pune, Maharashtra, India Davies Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Junior Supply Chain Analyst

Application Deadline: 28 October 2025

Department: Procurement

Employment Type: Permanent - Full Time

Location: Pune


Description We are seeking a dynamic and detail-oriented Jr. Supply Chain Analyst to join our team. The ideal candidate will have a basic understanding of supply chain processes, hands-on experience or knowledge of ticketing tools (preferably ServiceNow), and familiarity with onboarding and offboarding (joiners, movers, leavers) processes. This role offers excellent learning opportunities in a global, fast-paced environment supporting key supply chain operations. 

Key Responsibilities
  • Manage and resolve supply chain service tickets using ServiceNow (SNOW) or similar ticketing systems.
  • Support end-to-end onboarding activities, ensuring timely provisioning of hardware, software, and system access for new joiners.
  • Manage leaver process activities including retrieval of IT assets and decommissioning of user accounts and services.
  • Coordinate with internal teams (IT, Facilities, HR) and external vendors for smooth delivery of supply chain services.
  • Maintain accurate records and tracking logs related to procurement, asset allocation, and ticket resolutions.
  • Monitor ticket queues, prioritize tasks based on SLA and urgency, and escalate issues as needed.
  • Data Management: Monitor and analyze supply chain data to provide insights for decision-making, supporting inventory management, order fulfillment, and demand planning.
  • Issue Resolution: Troubleshoot and resolve system-related issues impacting supply chain operations, coordinating with IT support as necessary.
  • Collaboration: Work closely with cross-functional teams, including procurement, logistics, and finance, to ensure alignment and support for supply chain initiatives.
  • Continuous Improvement: Participate in initiatives to drive continuous improvement in supply chain operations, leveraging data-driven insights 

Objectives of the role- The objective of the role will be to deliver best in class service for all renewals and asset BAU/Project requests. This will be delivered through:
  • Delivery of SLA's
  • Continued improvement in processes
  • Effective communication with stakeholders
  • Reduction in IT contract renewal spend vs budget

Job Benefits
  • Bachelor's degree in supply chain, Business Administration, Information Technology, or a related field.
  • 0–2 years of relevant experience in supply chain, IT support, or asset management roles.
  • Basic understanding of ticketing tools; ServiceNow (SNOW) experience preferred.
  • Knowledge of onboarding and leaver management processes.
  • IT Experience: Understanding of IT hardware, Software and Telecoms
  • Strong communication and stakeholder management skills.
  • Good analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to manage multiple tasks efficiently and work effectively under pressure.

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