Client Relationship Manager

4 days ago

Ghatkopar West Mumbai Maharashtra, India JUNIOR CUBE ASSOCIATION Full time ₹ 22,00,000 - ₹ 30,00,000 per year

unior Cube Association (JCA)

Location: Mumbai, India (On-site/Hybrid)

About JCA

The Junior Cube Association (JCA) is the premier platform in Mumbai dedicated to nurturing young minds (ages 5-15) through Rubik's Cube classes, workshops, and competitive events. Our mission is to inspire skill development, confidence, and a supportive community through the art of speedcubing. We are expanding our digital presence and need a dynamic individual to manage both our client relationships and our high-impact content strategy.

Key Responsibilities

A. Client Relationship Management (Retention & Satisfaction)

  • Stakeholder Liaison: Serve as the primary point of contact for all parents/guardians, addressing inquiries, resolving issues, and ensuring maximum satisfaction with JCA programs and events.
  • Retention Strategy: Develop and execute strategies to maximize student re-enrollment in follow-up courses and participation in major JCA championships.
  • Feedback Integration: Proactively collect, analyze, and communicate parent/student feedback to the instructional and management teams to drive continuous improvement in JCA services.
  • Sponsorship Fulfillment: Manage and nurture relationships with existing corporate sponsors, ensuring all content and event deliverables are met and seeking renewal opportunities.

B. Digital Content & Partnership Management (Growth)

  • Content Creation & Curation: Conceptualize, script, and manage the production of high-impact, short-form digital content (Reels, Shorts, carousels, testimonials) for platforms like Instagram, YouTube, and WhatsApp, optimized for engagement and conversion.
  • Performance Tracking: Use platform analytics (KPIs like views, shares, saves, and CTR) to measure content success and rapidly adjust the content strategy to align with enrollment goals.
  • Digital Partnership: Identify and coordinate successful content collaborations with external cubing influencers, community figures, and relevant youth education channels.
  • CRM & Database: Maintain accurate records of client interactions, content engagement, and lead status using our Customer Relationship Management (CRM) system.

Required Qualifications

  • Experience: 1+ year of proven, hands-on experience in client relationship management, account management, or a similar customer-facing role, preferably in a youth/education/non-profit environment.
  • Digital Fluency: Strong, demonstrable experience in creating and managing high-engagement social media content (short-form video preferred). You must understand platform algorithms and how to drive conversion through content.
  • Parent Handling: Proven success and empathy in directly and effectively managing communications, concerns, and expectations with parents/guardians.
  • Tools: Proficiency in using CRM software, and basic knowledge of content editing tools.

Next Step: Apply Now

If you are a relationship-builder who also speaks the language of modern digital content, we encourage you to apply and help us shape the future of cubing in Mumbai

Job Types: Full-time, Permanent

Pay: ₹22, ₹25,000.00 per month

Work Location: In person

  • Client Relationship

    5 days ago

    Ghatkopar West, Mumbai, Maharashtra, India Human Dimension Full time

    We are looking at a dynamic young professional to work on the client relationship front of our start up. We are working in the B2B segment providing Strategic Advisory and Consulting in the Real Estate industry. Pay: ₹10,041.62 - ₹25,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - total work: 1 year...

  • Client Relationship Executive

    2 weeks ago

    Ghatkopar, Mumbai, Maharashtra, India SSterling Workforce Enterprises Private Limited Full time

    **Position: Client Relationship Executive** **Location: Ghatkopar** **Experience: 1+ years** **Females only** Schedule: - Day shift Work Location: In person

  • Senior Relationship Manager

    2 days ago

    Ghatkopar, Mumbai, Maharashtra, India I Solutions Full time ₹ 15,00,000 - ₹ 2,00,00,000 per year

    Job Summary:We are seeking an experienced and dynamic Senior Relationship Manager to join our Wealth Management team. The ideal candidate should have a proven track record in managing HNI and Ultra-HNI clients, with strong relationship-building skills, comprehensive product knowledge, and a client-first approach.Key Responsibilities:Acquire and manage...

  • Client Relationship Manager

    1 week ago

    mumbai, India beBeeAccountManager Full time

    Client Relationship ManagerWe are seeking a skilled Client Relationship Manager to play a pivotal role in managing and nurturing client relationships, overseeing the successful execution of marketing campaigns, and ensuring strategic alignment with brand objectives.As a Client Relationship Manager, you will be responsible for building and maintaining strong,...

  • Client Relationship Manager

    3 weeks ago

    Mumbai, India Saxon Global Full time

    Hi, We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management Serve as...

  • Client Relationship Manager

    4 weeks ago

    Mumbai, India Saxon Global Full time

    Hi, We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India. The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management - Serve...

  • Client Relationship Manager

    4 weeks ago

    Mumbai, India Saxon Global Full time

    Hi, We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management Serve as...

  • Client Relationship Manager

    6 days ago

    mumbai, India Saxon Global Full time

    Hi, We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services. Job Description & Key Responsibilities Client Relationship & Account Management Serve as...

  • Client Relationship Manager

    3 weeks ago

    Mumbai, India Spectral Consultants Full time

    Position: Client Relationship ManagerExperience: 2-4 YearsLocation: Pitampura, Delhi (Work from Office)Company: Spectral ConsultantsNote: This role is open to Diversity Candidates Only.Job Summary:Spectral Consultants is seeking a dynamic and confident Client Relationship Manager with 2-4 years of experience to join our team in Pitampura, Delhi. This...

  • Client Relationship Executive

    5 days ago

    Andheri West, Mumbai, Maharashtra, India 5d67e7af-db98-4e8e-97e8-167db63a620c Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    We are looking for a proactive and confident Client Relationship Executive who can build strong connections with Architects and Interior Designers and help drive sales for our premium product.This role is perfect for someone who enjoys communication, relationship building, and managing client requirements from start to finish.Key Responsibilities:-1. Lead...