Lead Site Reliability Engineer

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Your Team's Impact
The candidate will be part of Site Reliability Engineering supporting PIE - Platform Infrastructure Engineering.

What You'll Do

• As an SRE, you will play a critical role in ensuring the reliability, scalability, and performance of our software systems and infrastructure. The ideal candidate possesses a strong background in coding, automation, and system administration, combined with a passion for continuously improving system reliability.
• Collaborate with development, operations, and product teams to define, review, and implement reliability standards and best practices.
• Design, implement, and maintain highly available and scalable architectures for our applications and infrastructure.
• Develop and enhance automated tools and frameworks to optimize system monitoring, deployment, and recovery.
• Troubleshoot and resolve complex issues throughout the entire software stack, including networking, databases, and distributed systems.
• Conduct performance analysis and capacity planning to ensure system scalability and resource optimization.
• Take a proactive approach to continuously improving reliability.
• Participate in incident response, root cause analysis, and postmortem activities to identify and rectify system failures.
• Collaborate with cross-functional teams to implement and improve CI/CD pipelines, ensuring reliable and efficient software releases.
• Stay up-to-date with emerging technologies and industry trends, actively contributing to ongoing system improvements.
• Participate in on-call rotation.

What We're Looking For

• We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our growing team.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 7+ years experience deploying and managing large-scale distributed systems successfully.
• Understanding of SRE concepts (error budgets, SLIs/SLOs, blameless postmortems)
• Proficiency in programming languages such as Python, C++, or Go
• Familiarity with monitoring and observability tools.
• Excellent problem-solving skills and ability to troubleshoot complex issues efficiently.
• Strong organizational and communication skills, with the ability to collaborate effectively in a cross-functional team environment.

Desirable Qualifications

• Familiarity with security best practices and experience implementing security measures in a production environment.
• Experience with modern infrastructure technologies and tools, including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), and orchestration (Ansible, Chef, Puppet).
• Solid understanding of networking protocols and technologies (TCP/IP, DNS, load balancing).
• Demonstrated experience with infrastructure as code (IaC) and automation tools (e.g., Terraform, GitHub Actions).

What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn More About Our Benefits Here.
Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at  and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.