Customer Success Manager

1 day ago


Hyderabad, Telangana, India WeXL AI Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Roles and responsibilities for the position

Account and Delivery management

In-depth understanding of WeXL's Key AI offerings and its impact on Institution's Success

Perform End to End Implementation of WeXL AI Powered English Excellence and Hybrid Academic excellence programs/solutions at K12 (schools) and Colleges/Universities

Train the Trainer (Faculty) on AI BET (Bharat English Test), AI FluentEdge and AI Subjective correction innovative products. Motivate the students and Support teachers to implement the Programs

Demo the Platform and explain the programs to University/ College/ School Stakeholders (Chairman/VC/Director/ Principal)

Connect positively with institutions and set a model of excellence in Product usage

Co-ordinate with Corporate office in understanding the product new features and passing back the institution feedback and enhancement requirements

Build strong relationships with educational institutions

Maintain the list of issues by institution and track them for Positive closure

Ability to manage multiple clients and projects simultaneously in a fast-paced environment.

Dynamically support the values, vision, ethos, culture and policies of the Company

Eligibility Criteria

·      Any Graduate or Post Graduate (B.Tech, BCA, BBA, B.Sc, B.Com, MBA, MCA, M.Com, M.Sc…) – Around 3 to 8 years of experience

·      Good Communication Skills

·      Candidates should have a Good Attitude, a Pleasing Personality, and an Active one.

Resume to be send

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