Delivery Lead

The Position

The Delivery Lead role will report directly to the Manager of Delivery and supported by the Director of Services, Operations. The role will be responsible for the overall delivery of Rightsline's Rights and Royalties Management software implementations and advancements/change orders for our rapidly growing customer base. This includes creating project plans, slide presentations, managing the execution of implementations, communications on project status both internally and externally, tracking risks, managing billable and non-billable hours for the project, and project change management.

What you will do:

• Manage relationship directly with customers through the implementation phase, ensuring that all deliverables of each project are current and met by the implementation team
• Create Project Plans in conjunction with our customers by establishing timelines, milestones, tasks, and assignees.
• Ensuring implementation and advancement projects are properly staffed by coordinating internally with both the Solutions and Solutions Enablement Teams for resources.
• Responsible for project mobilization with customers. Coordinating internal sales handoff discussions with the Implementation teams. Collaborating with our customers on project goals, resources, governance, and project kick off.
• Proactively manage risks and alerting management to potential escalations and issues of importance.
• Establishing and running project cadence calls both internally and externally to discuss status, training, requirements etc.
• General project administration by leveraging our internal project tool, including task and billing management
• Engage with 3rd party technology vendors and system integration partners to ensure smooth implementations based on contractual work orders

What you will bring to the role:

● 3+ years experience of managing software projects.

● Bachelors or equivalent work experience.

● Bachelor's degree in Business Administration, Information Technology, or related field preferred.

● Project Management Certifications are preferred, but not required.

● An understanding of rights and royalties management preferred, but not required.

● Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritize accordingly

● Excellent analytical, organizational and presentation skills

● Ability to assess a situation to develop a clear action plan and resolve problems with minimal supervision.

● Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences.

● Strong and dynamic stakeholder engagement skills.

● Ability to manage change during the project life cycle.

● Be able to lead by example with a willingness to seek help when necessary.

● Excellent knowledge and ability in the use of the Microsoft Office, Google Workspace, Kantata, Jira and other tools.

● An understanding of the implementation of SAAS projects.

The Rightsline Advantage

• Rightsline was the very 1st cloud-based rights and contract management platform, so we're used to innovation. We're also used to incredible growth if you're into that sort of thing.
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that's been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You'll often hear "Yes, let's try that" and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That's a promise.
• A People First Company - 4.2 rating on Glassdoor

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.