Associate - Project Certification

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

• We've funded over $100 billion in loans for our customers, more than any other fintech
• Yahoo Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
• Yahoo Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
• Fintech Breakthrough Award: Best Lending Innovation Award
• Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
• We are Forbes' Best Online Mortgage Lender for 2023
• We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

A Better Opportunity

Better's Collateral team is responsible for obtaining and reviewing all property-related documents associated with the loan transaction. This includes the valuation, title, homeowner's insurance, and homeowner's association if in a condominium. We are developing industry-leading technology to modernize these collateral processes, increase team member productivity, originate high-quality loans, and provide the best experience possible for our customers. You will become an expert on Agency, Non-Conforming, and HELOC policy guidelines and be exposed to other aspects of the loan origination process including sales, processing, underwriting, closing/funding, and capital markets. If you are passionate about delivering great customer service, developing a deep understanding of collateral policy, and building best-in-class technology this is a great opportunity to continue your career in mortgage lending.

Responsibilities
Members of the Project Certification team will be responsible for the following:

• Obtaining required project documents (questionnaires, budget, legal documents, insurance, etc) from Homeowner Associations (HOAs) and/or their Management Agencies
• Review required documentation to ensure compliance with investor project eligibility guidelines. This may include financial statements, legal documents, by-laws, inspection reports, offering plans, master insurance policies, etc
• Communicate clearly and concisely with third parties (HOAs, management companies, insurance agents, municipalities, builders/developers, Realtors, etc) to seek needed clarification or resolve inquiries
• Balance high productivity with high quality
• Serve as escalation point and subject matter expert for teammates in coordination, underwriting, and post-closing

Qualifications

• Prior real estate and/or mortgage experience required
• Familiarity with Fannie Mae, Freddie Mac, FHA, and Non-Conforming project eligibility guidelines (i.e. financial stability, condition, viability, litigation, etc) strongly preferred
• Ability to multitask and prioritize competing priorities with tight deadlines
• Initiative to suggest ideas for process and technology improvements
• Problem solving and critical thinking skills
• Effective verbal and written communication/presentation skills in English
• Proficiency in analyzing documents and meticulous attention to detail
• Focused & detail oriented
• Team-player that is passionate about helping their teammates and providing the best possible experience for our customers
• Exercises good judgment and comfortable operating with ambiguous guidelines. Must be able to balance loan quality/risk management with speed, productivity, and customer experience
• Open to coaching, feedback, and mentoring
• Willingness to perform repetitive job duties with long-term goal of becoming a collateral subject matter expert and/or potential for lateral/upward job movement

Company Benefits
In Office Perks

Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.

Health & Well-being

Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.

Other Perks at Better

Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.