
Telecaller Outbound
2 weeks ago
We are looking for confident and enthusiastic telecallers to join our team. The main role involves calling passengers who have recently traveled by bus to gather their feedback and reviews, resolve complaints, and contribute to improving service quality.
This is a great opportunity for freshers or women looking to restart their careers in a comfortable and supportive workplace.
Key Responsibilities:
Contact passengers over phone to collect their reviews and complaints.
Provide assistance and follow-up on complaints to make sure they are resolved.
Communicate in a clear, courteous, and empathetic manner.
Maintain records of calls and update the team with progress.
Help improve customer satisfaction and loyalty
Requirements:
Female candidates only
Good communication skills (English and Hindi)
Ability to learn and follow calling guidelines
Positive, enthusiastic, and patient demeanor
Freshers are welcome; training will be provided
Basic knowledge of smartphones or calling apps is a plus
What We Provide:
Supportive team and training sessions
Fixed salary with incentives
Safe and comfortable workplace
Opportunity for career growth and promotions
If you are passionate, eager to learn, and looking for a rewarding opportunity, please apply now with your updated CV.
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