Area Field Specialist

Experience: 4 to 5 Years in Facility Management or Manpower industry

Industry/Experience Specification: Candidate from Facility Management or Manpower industry preferred

Job Role:

As an Area Field Specialist, you would be required to manage daily site operations and ensure seamless manpower deployment. This role involves monitoring attendance, coordinating staff, and maintaining client satisfaction. Candidates with 4 to 5 years of experience in IFMS or manpower industries are ideal. The Field Officer will oversee site-level operations, train staff, and ensure compliance with service standards. This role requires regular site visits and client coordination to meet operational goals.

Job Description / Responsibilities, Goals and Scope:

01) Well-versed in Facility Management Services (FMS) Operations.

02) Handling day to day operations on client sites.

03) Monitor daily attendance at all assigned sites and ensure adequate manpower availability. Control attrition rate.

04) Coordinate for hiring/recruitment, joining, training and developing new employees at the client sites.

05) Arrange relievers for absenteeism, leaves, or emergency requirements.

06) Maintain a pool of backup staff for contingency deployment.

07) Coordinate manpower deployment with the Operations Executive and support other field officers as needed.

08) Site mobilization & ensure the smooth operation. Execution & maintaining of site documentation.

09) Meet site staff weekly to address concerns and conduct team briefing sessions.

10) Guide staff on work procedures, grooming standards, quality expectations, and housekeeping best practices.

11) Escalate unresolved staff grievances for prompt action.

12) Recruit and on-board local blue-collar manpower (housekeeping, pantry, janitorial, and support staff) within 3 days of a reported vacancy.

13) Conduct site visits as per the approved monthly plan. During visits, inspect - Attendance registers and records of late arrivals, Staff grooming, uniform compliance, and discipline, Duty rosters, cleaning schedules, and execution, Availability of cleaning materials and equipment condition.

14) Maintain regular communication with clients to understand expectations and address operational concerns.

15) Ensure cleaning materials are available and machines/equipment are in working condition across all sites.

18) Obtain monthly attendance approvals from clients for billing purposes.

19) Ensure timely preparation and submission of client invoices.

20) Track and follow up bills submission & payment collection.

21) Providing leadership and direction to Site Supervisors, employees & subordinates.

22) Organizing employee schedule.

23) Support sales team by doing operational survey of site & resources allocation.

24) Ensure company policies, health, safety, and security rules are followed at the client sites.

Required Key Skills / Desired Experience:

01) Educational Qualification: Any graduate degree.

02) Work Experience: Minimum 4-5 years of experience in Facility Manager or Manpower industry.

03) Prior experience in manpower deployment in a facility management company would be advantageous.

04) Notice Period: Candidates who can join immediately or in 10 or 15 days would be considered favorably.

05) Communication and Languages: Candidate must have good communication in both English & Hindi.

06) Willingness to travel for site visits across Maharashtra whenever required.

07) Familiarity with attendance tracking tools and MS Office.

08) Confident, self-motivated, and target-driven mindset.

09) Ability to flourish with minimal guidance, be proactive, and handle uncertainty.