Renewal Specialist

1 day ago

Bengaluru, Karnataka, India Aeries Technology Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Id: Aeries/396/25-26

Industry IT-Software / Software Services / testing

Location Bangalore

Experience Range 2 - 5 Years

Qualification B.Tech

Job Description

About Us

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at

About Business Unit

Quickbase provides a cloud-based platform for creating business applications. The platform offers lowcode development, integration, and workflow orchestration. Quickbase also supports prototyping and application architecture

Roles and Responsibility

"Key Responsibilities

  • Manage an assigned renewal portfolio by initiating engagement well in advance of contract expiration, driving timely execution and renewal growth through proactive customer outreach and commercial alignment.
  • Drive renewal discussions with customers and support conversion to multi-year contracts
  • Maintain accurate data and close dates in Salesforce and Gainsight throughout the renewal lifecycle
  • Proactively identify and flag renewal risks or delays to the Manager
  • Coordinate with Customer Success and Sales to align on account health and renewal strategy
  • Ensure timely execution of renewal quotes and contracts in compliance with internal processes
  • Deliver regular status updates and ensure high data hygiene for forecasting
  • Participate in team cadences and contribute to process improvement initiatives

Qualifications

  • 2-5 years of experience in SaaS renewals, sales operations, or customer-facing support roles
  • Proficiency in Salesforce and Gainsight required
  • Strong attention to detail and commitment to data accuracy
  • Ability to handle high-volume renewal workflows with efficiency
  • Effective communicator with internal stakeholders and external customers
  • Self-motivated, organized, and responsive in a distributed team environment

Bonus Qualifications

  • Experience negotiating or supporting contract discussions
  • Familiarity with revenue forecasting and SaaS subscription models
  • Exposure to systems like CPQ, DocuSign, or billing tools

This role is critical to the overall success of the renewal organization. The ideal candidate is a motivated individual contributor who takes ownership of their renewal pipeline, supports multi-year strategies, and ensures exceptional internal and external alignment"

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