Associate Project Manager

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Project Manager

In this role, you will:

• Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) for infrastructure delivery teams.
• Guide and coach the team on Scrum and Agile best practices, fostering a culture of continuous improvement.
• Collaborate with Product Owners, Engineering Leads, and cross-functional teams to ensure clear backlog prioritization and delivery alignment.
• Remove impediments and resolve conflicts to enable high-performing, self-organizing teams.
• Drive the successful delivery of infrastructure projects, including on-premise and AWS cloud migrations, automation, and service sustainability initiatives.
• Track and report on team progress, sprint metrics, and project milestones to stakeholders.
• Ensure adherence to HSBC's governance, compliance, and risk management standards.
• Promote a collaborative and transparent team environment, encouraging open communication and knowledge sharing.
• Support the adoption of DevOps and Infrastructure as Code (IaC) practices within the team.
• Participate in formulating the infrastructure strategy for the region
• Improve the efficiency of the IT infrastructure by aligning various projects to meet the strategic objectives
• Project planning and monitoring in terms of IT solution cost, schedule and scope and reporting progress to control variances, if any
• Ensure operational and system tests are successfully completed and results to be shared with teams
• Provide estimates for recharge and resource to the business or application project manager
• Ensure infrastructure billing is as per agreed estimates
• Provide regular updates to relevant stakeholders with regard to the progress of the Infrastructure related tasks in relation to the agreed timelines milestones
• Manage and report risks associated with Infrastructure area
• Ensuring infrastructure deliverables are as per the agreed quality, cost and on schedule
• Conduct regular team meetings and produce periodic reports
• Timely escalation of issues and mitigation actions
• Manage and co-ordinate with IT teams to resolve post-production defects and provides regular updates.
• Act as the principal coordinating point for Infrastructure teams
• Release the project to production and provide post implementation support
• Assist the Application PM from Infrastructure perspective to ensure smooth handover to Support teams from application end

To be successful in this role, you should meet the following requirements:

• Ability to build strong relationships and communicate with a wide spectrum of stakeholders
• Strong written and verbal communication especially with senior stakeholders in Business & IT
• Familiar with Jira, Confluence, DevOps tools, Agile methodologies, open to new Ways of Working
• Experience of managing multi-disciplined, multi-location teams to timelines
• Ability to work in an unstructured and changing environment and adaptable to managing changing priorities with the ability to pivot on strategy and priorities when business needs arise
• Self-sufficient and demonstrates initiative, and open to learn new practices and techniques
• Strong leadership skills with the ability to influence others positively
• Strong team player engaging and encouraging others with forward thinking approach
• Open to different cultures, opinions and working practices
• A high level of commitment and self-motivation, together with an ability to deal with stressful environments
• Passionate about delivering value to customers
• Proven technical expertise in an IT role
• Good knowledge of crisis response and recovery
• Excellent analytical and problem solving skills
• Highly adaptable and ability to approach things differently
• End to end systems architecture knowledge
• DevOps principles for efficient delivery
• Mentoring and supporting colleagues
• Infrastructure design and architecture, with knowledge on Linux, MQ, Oracle, Mongo and Cloud technologies

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India