Associate Project Manager

What You'll Do

Avalara Professional Services is looking for an Associate Project Manager to lead conversations and gather the appropriate information for implementing Avalara software with customers' Enterprise Resource Planning (ERP), retail, and e-commerce solutions to support their tax compliance needs. You will work with the customer to better understand their business and lead a team of specialized resources to set up the different Avalara products on behalf of the customer. This is an excellent opportunity for you to join a group of professionals dedicated to exceeding customer expectations in delivering sales and using tax automation services.

What Your Responsibilities Will Be

Roles and Responsibilities:

• Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects.
• Assist in the definition of project scope and objectives, involving all relevant partners and ensuring technical feasibility.
• Develop and deliver to customers a detailed project plan to monitor and track progress
• Monitor client projects to keep projects moving forward. Report and escalate.
• Leverage and expertise to elicit requirements and document related business processes; propose/understand best practices for sales and use tax automation programs.
• Manage the relationship with the client, consulting team, Avalara partners and all partners.
• Create and maintain comprehensive project documentation
• Assist clients and functional consultants with developing and executing testing plans and procedures.
• Support the sales and account management teams in selling additional tax solutions and professional services.

What You'll Need to be Successful

Qualifications

• 2+ years of experience with multiple ERP and e-commerce solutions with a focus on sales order/invoicing processes.
• Strong Ability to understand and conceptualize process workflow.
• Willingness to work in night shifts (5:30 pm onwards).
• Location: Pune (Viman Nagar)

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You'll bring experience using AI and AI-related technologies, ready to thrive here.

• You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

What You Need To Know About Avalara

We're defining the relationship between tax and tech.

We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world.

We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too.

We're An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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