Renewals Account Manager

4 days ago

Bengaluru, Karnataka, India Flexera Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments—from on-premises to SaaS to containers to cloud.

We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at

The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves:

  • Engaging with customers using phone, email, or other media, on their upcoming renewals
  • Delicately but professionally working through customer objections to secure on-time renewals
  • Responding to customer emails and requests within one business day of receipt

  • Logging all customer interactions in

  • Once fully trained, expect to work with approximately 150 renewals per quarter

  • Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans
  • Adhere to and follow all service level expectations
  • May be asked to work EMEA or North America hours

Requirements:

  • 2+ years of experience preferably in Operations, Order Processing or Renewals
  • Excellent written and verbal communication skills.
  • Language skills: English.
  • Prior experience using Salesforce or another CRM solution.
  • Bachelor's degree from an accredited college or university or relevant experience.

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing

.

  • SMB Renewal Account Manager

    4 days ago

    Bengaluru, Karnataka, India Rippling Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Renewals Account Manager

    4 days ago

    Bengaluru, Karnataka, India Revulytics Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera's leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition...

  • Renewal Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Blue Yonder Pvt Ltd Full time

    Renewal Specialist Blue Yonder is searching for a highly motivated sales-minded individual. The right individual will strive to collaborate with our Blue Yonder teams to expand our customers' footprint and effectively increase our revenue profitability for the company. They'll have an understanding of the sales process, negotiating skills, and the ability...

  • Renewal Specialist

    1 week ago

    Bengaluru, Karnataka, India blue yonder Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Blue Yonder is searching for a highly motivated sales-minded individual. The right individual will strive to collaborate with our Blue Yonder teams to expand our customers' footprint and effectively increase our revenue profitability for the company. Theyll have an understanding of the sales process, negotiating skills, and the ability to...

  • Renewal Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Vectra Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond...

  • Renewal Analyst

    1 week ago

    Bengaluru, Karnataka, India Vectra AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond...

  • Manager, SMB Renewal Account Management

    7 days ago

    Bengaluru, Karnataka, India Rippling Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Associate Renewals Manager, India

    2 weeks ago

    Bengaluru, Karnataka, India Branch Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all....

  • Renewals Specialist

    4 days ago

    Bengaluru, Karnataka, India Poppulo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    IntroductionAre you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a...

  • Renewals Specialist

    3 days ago

    Bengaluru, Karnataka, India Poppulo Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    IntroductionAre you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a...