
Telecaller - IT Services
3 days ago
Job Summary:
We are seeking a proactive and confident Telecaller to join our growing team in Mohali. The ideal candidate will have experience in telecalling, with strong communication skills. A basic understanding of IT services and technical background is an added advantage. You will play a key role in lead generation, client engagement, and supporting the sales process.
Key Responsibilities:
- Make outbound calls to potential and existing business clients.
- Clearly explain the company's IT services (e.g., AMC, server management, cybersecurity, etc.).
- Understand client needs and qualify leads before passing them to the sales team.
- Follow up on inquiries and ensure timely responses.
- Coordinate with technical and sales teams for meetings.
- Meet weekly/monthly targets for calls and lead conversions.
Requirements:
Experience: Minimum 1 year in telecalling.
Education: Graduate or equivalent preferred.
Skills:
- Strong communication skills.
- Basic knowledge of IT services or a willingness to learn.
- Good interpersonal and client handling skills.
- Excel proficiency for data management.
- Goal-oriented and self-motivated.
Salary & Benefits:
- Salary: 15,000 – 25,000/month (depending on experience)
- Learning opportunities in IT industry
- Supportive and professional work environment
- Opportunity to grow within the company.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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