Applications Escalation Engineer

Role Description & ResponsibilitiesAs the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical Support/Services organization.Analyze, diagnose, debug and solve complex issues customers sometimes experience while using our products Take ownership of escalations and...

Job Description Job Description Cloud Software Group is a technology company offering enterprise software solutions that focus on data, automation, insight, and collaboration across various cloud environments, including private, public, managed, and sovereign clouds; essentially providing tools for businesses to manage digital workspaces, data analytics,...

Job Description About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right...

About the Role We are looking for a highly skilled and proactive Application Support Engineer to join our global support team. In this role, you will be responsible for the monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B , UiPath RPA bots , and various cloud-native database platforms (AWS RDS,...

Job Description Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers success. We form partnerships with customers by listening, learning, and building...

Job Description Role : Escalation Manager (support, Incident , KPI, RCA or root cause) Experience Range: 9-14 Years Location: Bangalore/Gurgaon Availability: Immediate About Role Escalation Manager&aposs primary responsibility is to manage and resolve escalated customer issues, ensuring efficient and effective resolutions. You will work with...

About Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...

About the RoleWe are looking for a highly skilled and proactive Application Support Engineer to join our global support team. In this role, you will be responsible for the monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B, UiPath RPA bots, and various cloud-native database platforms (AWS RDS, Aurora...

This role in Broadcom is responsible for enabling the Networking industry with high speed Ethernet switch products Our products are the backbone of telecommunications chassis routers hyper-scale data centers and a whole lot more In this role you will be working very closely with both internal engineering and Broadcom users Responsibilities include...

Job Description Role Description This is a full-time on-site role for an Application Engineer located in Haridwar. The Application Engineer will be responsible for providing technical support to clients, developing software solutions, and conducting testing of software and hardware systems. The engineer will also work closely with the electrical and...