Application Support Engineer
7 hours ago
We are looking for a highly skilled and proactive Application Support Engineer to join our global support team. In this role, you will be responsible for the monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B , UiPath RPA bots , and various cloud-native database platforms (AWS RDS, Aurora PostgreSQL, DynamoDB, GCP BigQuery, etc.).
The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively during off-hours and in a rotational shift model .
Key Responsibilities Production Support & Incident Management- Monitor and manage support tickets via JIRA and email.
- Troubleshoot and resolve issues across:
- IBM Sterling B2B integrations and translation services
- UiPath RPA workflows and orchestrations
- Database systems: SQL Server , Aurora PostgreSQL , MySQL , DynamoDB , and BigQuery
- Meet defined SLAs for incident response and resolution (e.g., 15-min response, 1-hour resolution).
- Perform regular health checks and performance monitoring of applications, integrations, and databases.
- Assist with deployment validations, patch installations, and performance tuning as needed.
- Proactively escalate critical issues per escalation protocols.
- Provide support coverage 4 days a week in rotational shifts , including off-hours and weekends as required.
- Maintain accurate and up-to-date incident logs.
- Create and update knowledge base articles , SOPs, and troubleshooting documentation.
- Contribute to knowledge
-
Senior Application Support Engineer
1 day ago
India InfoBeans Full timeAbout the Job:Job Title: Senior Application Support Engineer (Billing Applications)Skills: IBM Informix 4GL, Java, Jasper, C#, VB.NET, Shell Scripting, Troubleshooting, Billing ApplicationsExperience Required: 6+ YearsLocation: RemoteNotice Period: Immediate to 15 Days PreferredJob DescriptionWe are looking for a Senior Application Support Engineer with...
-
Senior Application Support Engineer
6 hours ago
India Yoda Tech Full timeExperience Required: Minimum 5 years in application support with expertise in PHP.Role Overview: We are seeking a highly skilled Senior Application Support Engineer with strong experience in supporting, troubleshooting, and optimizing applications built on .NET (.NET Framework) or PHP, along with SQL databases. The ideal candidate will be adept at working...
-
Application Support Engineer
23 hours ago
India Cloudran Communication LLC Full timeAbout the RoleWe are looking for a highly skilled and proactive Application Support Engineer to join our global support team. In this role, you will be responsible for the monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B, UiPath RPA bots, and various cloud-native database platforms (AWS RDS, Aurora...
-
Application Support
4 weeks ago
India SJ Mobilita Full timeOur Client is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries.We are looking for someone to join their CONTROL Team, which is an enterprise level ERP solution. It offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean,...
-
Application Support
4 weeks ago
India SJ Mobilita Full timeOur Client is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries.We are looking for someone to join their CONTROL Team, which is an enterprise level ERP solution.It offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean,...
-
Industrial Engineer
4 weeks ago
India Tek Support Full timeIndustry: Automotive / ManufacturingJob Title: Senior Industrial Engineer – AutomotiveLocation: India (Remote)Experience Required: 7–10 YearsAbout the Role:We are seeking a Senior Industrial Engineer Trainer with a solid background in automotivemanufacturing and process optimization to train and mentorjunior engineers. The ideal candidate brings 7–10...
-
Wordpress Application Support Engineers
3 weeks ago
India Pro Integrate Full time24/7 Support & Maintenance EngineersObjective:Provide continuous support and maintenance for a complex WordPress-based infrastructure, with a focus on stability, performance, security, and deployment workflows. This role does not include new feature development unless explicitly requested. Core Technical Requirements1. WordPress Application Support○...
-
Wordpress Application Support Engineers
3 weeks ago
India Pro Integrate Full time24/7 Support & Maintenance EngineersObjective:Provide continuous support and maintenance for a complex WordPress-based infrastructure, with a focus on stability, performance, security, and deployment workflows. This role does not include new feature development unless explicitly requested. Core Technical Requirements1. WordPress Application Support○...
-
Senior PostgreSQL Support Engineer
23 hours ago
India CYBERTEC PostgreSQL Services and Support Full timeSenior PostgreSQL Support Engineer (Full time, Austria or Remote)CYBERTEC PostgreSQL is seeking a Senior PostgreSQL Support Engineer (Level 3/4 Escalation) to join our team. If you live and breathe PostgreSQL, thrive on solving the toughest performance puzzles, and enjoy mentoring the next generation of database pros, this role is for you.About CYBERTEC...
-
Application Engineer II
2 weeks ago
India Amazon Music Full timeJob DescriptionDESCRIPTIONThe Amazon Pricing team is seeking an Application Engineer to join our innovative group, where your ideas can impact millions of consumers worldwide. As an Application Engineer, you'll take ownership of our existing platform and spearhead efforts to automate operational and development work. Your role will involve identifying and...
