Office Administrator
3 days ago
About the Role
Gemac Facilities LLP is looking for a responsible, energetic, and professional Administration Executive (Male) to manage day-to-day operations, coordinate with field technicians, handle customer enquiries, perform site surveys, and support billing and payment collection activities. This role is crucial for ensuring smooth service delivery and maintaining excellent customer satisfaction.
Key Responsibilities
1. Coordinate Technicians
- Assign daily jobs to field technicians
- Track their work progress and ensure timely completion
- Maintain attendance and daily work updates
2. Handle Customer Enquiries
- Attend calls, WhatsApp messages, and emails
- Share service details, pricing, and book appointments
- Follow up with customers when needed
3. Conduct Site Surveys
- Visit customer locations for basic inspection
- Understand their requirement and share details with the team
- Prepare simple site notes or photos for reference
4. Manage Billing & Payments
- Prepare quotations and invoices
- Collect payments from customers
- Maintain proper records of all bills and collections
5. General Office Administration
- Maintain customer and service records
- Help with stock checking of chemicals and materials
- Support in planning schedules and AMC follow-ups
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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